Max Hotel • Subang Jaya — Hotel in Subang Jaya

Do not recommend staying the night here unless you are okay with the prices.

Overall, when it comes to cleanliness, the room is quite okay, not really dirty. However, many other things like the sheets or the toilet seat are sometimes dirty. The towels especially, look quite awful and disgusting with almost all of them having brownish or yellowish stains. The bedsheets were okay but there were still some stains at the corners and other places where you dont always have a look at. It is as if they never clean them at all and just reuse them for the next customer.

When it comes to customer service, the reception is somewhat poor. Staff tends to be lazy, incompetent, and not punctual. However, the two Indians at the desk and the cleaner are quite friendly and are okay. Sometimes when calling reception, they either pick up late or do not pick up at all.

The rooms are never really fully equipped and ready. Toothbrush and toothpaste were missing, no soap in the soap dispenser, broken toilet seat, no mineral water bottles, not enough cups, no tissue rolls, broken shower head, no tv remote (happens often), broken tv, no telephone to call reception, broken lights, and many more. The rooms tend to be quite cramped. The bathroom mat is horrible and of poor quality and does not really absorb water, which causes the floors to be quite sticky and moist afterwards.

The only things that are nice, are the soft mattresses, pillows and blankets, somewhat strong wifi, hot water and Max Hotel's covenient location which is close to many restaurants,...

stayed here in August 2016 in the deluxe room (with window) ||||lets start with the plus points 1st. ||furnishings are pretty new. everything is working fine. ||shower was also good and water temperature is consistent. ||aircon is decent (maybe because the room is small).||free wifi was decent but intermittent at times. ||saw an ironing board with iron along the corridor. not sure if you supposed to stand there and use it or can bring back into the room. ||surrounded by food, cafes and other shops. asia cafe is a 5 minute walk away and serves food till late. ||||the not so good....||room had some remnants of the previous occupier when i went in. ||the "table" was just a shelf barely 30cm wide. makes it a bit difficult to work on a laptop. ||the tv in room 107 was mounted from the ceiling, which made viewing a bit unpleasant. ||the chair provided in the room was a bit shaky (ikea chair)||wished there was a kettle in the room. ||||if a singaporean is reading this..this hotel is comparable to hotel 81 standard lah. ||||at RM118 a night, cant...

Very very very Horrible Bad service!!!! There is no lift, and let us carry our luggage go up.. That's is no problem.. But the worker think that funny, and laugh us!!! The card is can't use.. And I have to go down told them, after that he told me the right room, and I reply again, he say yes.. I go to carry my luggage and go the room he say it.. The problem is the card are same cannot use it!! He didn't come up for a help, he go behind continue play her things and eat her things, I run up and down around 4times!!!! We are very very tired ady.. When the card are available, we told the room are same like pictures, that are different! Noisy, ditty!! Small!! Horrible, have same little cockroach, that is was the horrible, bad hotel I stay!! And the...