Hotel Mansión de los Ángeles — Hotel in Chiapas

Made the mistake of not going to tripadvisor and stayed here on a relative's recommendation. Big mistake! Made our reservation from the U.S., I am completely bilingual, having grown up in Mexico, so the lack of English was not a deterrent for us. On arrival, they did not seem to be expecting us, even though we had a confirmation number and knew the name of the person who had made our reservation. It seems like the morning staff and the evening staff don't communicate very effectively.||The hotel is quite charming, a Mexican Colonial style mansion that is extremely well located, just a few minutes walk to San Cristóbal's main plaza or zócalo. The rooms are cute and serviceable, with Colonial furniture, a tad heavy on the angel décor throughout. Our bathroom was teeny tiny and had almost no ventilation, so a bit mildewed, but not an issue for us. Our main problem with the bathroom was the lack of hot water, it was barely lukewarm for my husband's shower. Our other problem with this hotel was the noise level. Our room was on the bottom floor, near one of the little courtyards that everybody uses as a smoking and conversation area and the noise was enough to wake us, even though we are both heavy sleepers. The sounds reverberate off of all the tile and hard surfaces and can get quite,quite loud, especially with children running around.||Upon our return to San Cristóbal after spending a few days exploring Palenque and the surrounding area, we stayed at a different hotel because...

We were directed to the Mansion by friends when we decided (a bit late) to travel to San Cristobal. It was very well-located (just about 2 blocks from the zocalo), clean and comfortable, although small by most US standards. We were in a room just off the lovely, central (covered) courtyard-retaurant which occasionally made it a little noisy, but it was never really intrusive and certainly did not go on late into the night. Breakfast was buffet style, but it was also possible to have things cooked to order. It seems to be the most popular meal, although the restaurant was open for lunch and dinner very few people seemed to take advantage of that. Most of the staff did not speak English, but with our halting Spanish we fared pretty well. Desk staff was remarkably "detached." We were there over the winter holidays and it is well-noted that there is no central heating -or, actually, any heating at all. With the temperature at 40 degrees at night one is well advised to come prepared with appropriate clothing. Our friends were able to obtain a small portable heater for us, so we fared pretty well. On the other hand, lack of heat is common in San Cristobal. Restaurants tend to keep their doors open and it is the norm for people to eat dinner with their coats on. If one is willing to adapt to the local customs it is possible to have...

Three independent senior travelers rented two rooms with windows (by request) opening to a plant-filled rooftop seating area. Basic, yes; our hot water worked only occasionally, his shower worked but soaked the bathroom floor. For some reason, though, we loved it! Can't beat the location 1 block east of main Plaza Marzo 31, tons of restaurants and shops and street activity. No noise that interrupted anyone's sleep; I'll bet no hotel in this town has NO noise, bring earplugs to Mexico. Coffee and maker in room, beds comfy, clean premises. Breakfast not as good as it looked but a great bkfst across street a few doors west at Maya Pakal: eggs Mexicana, beans, avocado, fried plantain, tortillas, whole grain bread, coffee...