Villas Vallarta by Canto Del Sol Hotel — Hotel in Jalisco

Stayed during a weekend getaway in Puerto Vallarta, mainly because of the attractive price and somehow “central” location. This is an old, run down hotel that feels and actually IS pretty insecure.

Villas Vallarta works as part of “Canto del Sol” hotel that is located across the street. There is an open reception and very dark hallways that anybody can easily access from the street. After 6PM there’s no one in the Villas Vallarta building; security being almost inexistent and as we discovered later, there’s also no CCTV in any area of the hotel, leaving the property completely open to anybody to access from the street.

It is important to mention that the surroundings of the hotel feel and look insecure. It is a place full of unoccupied commercial spaces, “massage” parlors and wine stores.

During the last evening of our stay, we went out for dinner with some friends. The valet asked at which time do we expected to come back to the hotel, because they would need to park the car in another lot, adjacent to Canto del Sol Hotel. That evening, an iPhone and other effects, were robbed from our room. We discovered that the maid took one of our keycards (the spare one that we were not using) from inside the room that afternoon, after being called to clean the bathroom as the shower leaked and flooded the floor. Next morning, customer service reviewed the register of our room’s keycard lock and the found that someone entered the room approximately 15 minutes AFTER we left for dinner, using one of our guest’s keycards.

Employees of this hotel and sister property Canto del Sol are taking advantage of the clear lack of surveillance and security of Villas Vallarta to steal the customers, also guest service was almost inexistent; we found they don’t have CCTV in any public space or hallway and they never replied back our emails, nor gave us a simple apology. They seemed to be used to that kind of events happening in this property.

If you are planning a vacation with family of kids, this definitely is not the place you want to be. Please do yourself a favour and book in...

Decent priced. Probably our formula was the best choice: All inclusive stay at Villas Vallarta by Canto del Sol. / at Canto del Sol accros the street you go to eat & have drinks & a la carte & entertainment day or evenings by the swimming pool or tennis court. At Villas Vallarta the price reflects the quality or vice versa 😄😅 The staff is very friendly & helpful. Rooms very clean....ours had a kitchenette & that was very helpful with coffeemaker & fridge, sink & stove. Loved to go at the swimming pool at Villas Vallarta at any time & to find places in the sun or in the shades. Accross the street at Canto del Sol it was really beautiful & everything (see prices if bought separately) but almost impossible to find a a place. All very busy all the time 😞

If you are looking for a pretty decent place to sleep Villas Vallarta is just perfect & for all inclusive packages (sleep at Villas Vallarta with Canto del Sol for activities ) it is 2 times perfect. Love Puerto Vallarta for the hustle and bustle, music & people. We will come back next year. We will look to book far in advance to get the all inclusive package in the same formula. Like this you save a lot of money instead booking everything at Canto del Sol. OLA 😎😍😘😃

Not to forget. From the hotel Villas Vallarta you are on the beach accros the street at Canto del Sol in 30sec to 1 min if you are walking really slow 😎😀 Canto del Sol is on the beach

At Canto del sol The restaurants a la carte are very good. The surf & turf one is located outside. You see gorgeous sunsets & the mountains a glorious horizon The pride of Puerto Vallarta.

At Canto del Sol For St. Valentine they put outside on the grass even more tables ornated with red hearts & candells / live guitar player singing Santana kind of music very well / champagne & salad with roses petals. It was magical. Even the nature was in the mood for love with a out of this world complicated sunset with clouds, mountains & the sound of the waves. Beautiful setting. The best Valentine ever....

Arrived here after traveling back and forth from P.V to Tlaquepaque and vicinity. Not knowing where to stay (after my first reservation was done) decided to get help from a local travel agency. And oh boy! Can't thank them enough for booking me at Villas Vallarta; I've enjoyed my stay so much that I've gone back 3 times (on Holidays) I'm a solo traveler and always make sure the places I visit and stay, are: safe, centric, clean, reasonably priced, access to center of town, amenities a plus, and I've been quite lucky with staff so far. Food is tasty and abundant, putting you on the right path for the day., this gives you the opportunity to visit the local Restaurants and treat yourself with delicious meals after spending your day shopping for souvenirs, walking through town, or sunbathing at the beach (which is right across the neighboring Hotel) at no extra charge. Public transportation is within walking distance, and the access to downtown is a breeze. I could not ask for a better place to stay. I'm planning to visit soon, this time with my...