Hostal CASA MX centro — Hotel in Mexico City

I had a rough time at this hostel, and am honestly surprised by so many positive reviews. I booked the queen bed room, and when I walked in I was very struck by the mugginess. The beds are on an elevated platform, so it was even stuffier up there. There is 0 ventilation or air circulation in that room, so if you do book this hostel, I would recommend NOT booking the queens. Breathing everyone else's sweat and breath was ... unpleasant. I barely slept because of the heat and humidity.

While they refused to refund me so I could go somewhere with a window or vents, they eventually offered to move me to a smaller-bed dorm with windows and a terrace that they said I would probably have to myself. This was sweet and went ok until a staff member barged into the room at 5 am one morning, turned on the light, woke me up, and asked me to take my drying socks off the terrace (that I was told was my personal terrace). Wow?

Other issues: There is no drinking water for refilling. The whole time you stay you'll have to buy bottled of water on the street or from their shop. They ... don't give you sheets? You get a mattress with a protector, a blanket, and a pillow without a pillow case. No idea how this is supposed to be functional, and no idea what they actually wash or how often. They say they have a "kitchen" and a shared "terraza," but it's actually just a loud enclosed bar on the top floor blasting mostly bad American music. No kitchen access for guests that i could find. The workout room is more of a fluorescent-lit closet. There's barely any natural light in the whole place. It's a chain, which means not much personality and clear efforts to cut corners.

Now for some nice things! The workers were super sweet, to me and to everyone I witnessed them interact with. They definitely tried, and were obvi just doing as they were told. They didn't have much control over issues like whether or not they could refund me, or how the rooms are constructed, but they treated me with kindness regardless. The bathrooms and showers are really nice and so clean. The bunks are also luxurious. The twin is definitely big for a twin, and all the bunks have great privacy and sufficient head room for sitting up (if you're not all that tall). There's a good light and a USB port and plug in each bunk.

Hope this is helpful for folks...

Hostal CASA MX centro is probably the best hostel you can get for the price range.

You’re paying about $8-10 USD a night, for a spot that is right in the heart of everything, several nice cafes and restaurants right off the same street.

Some reviews share that it is dirty or not clean, and maybe that was their experience, but that was not mine.

In the beginning, when I was rooming with mostly other men in the 10 bedroom space, of course the bathrooms became dirty. And I had some experiences with extremely loud roommates, but it’s to be expected—it’s a hostel.

After these people left and I was roomed with mostly women and natives/families visiting CDMX—there was deep respect for each other, the bathrooms, and sleep, no problem.

The main entrance/lobby feels like something out of a movie, really. It is very spacious and a great place to relax or eat takeaway after exploring the city.

There are some drawbacks, of course. There is no public laundry service located in the hostel. I was in Mexico during mosquito season, and they are seriously brutal at night and early morning in the rooms with open windows; I quickly learned and got some spray and was fine afterwards.There’s no central A/C in most of the rooms, only a fan or two. But it’s a hostel, not a hotel.

Otherwise, hostel staff did regularly clean the spaces and replace sheets, etc. in normal intervals, and were very sweet.

The front staff were also all extremely kind to me. I speak little Spanish, and often had to resort to putting Google Translate in their face, and even then they were kind and understanding. Most of the staff spoke English anyway.

My flight also got pushed a day and they were able to easily arrange my dates one day forward with no extra charge!

In total I spent about $1,150 pesos for 8 nights, or about $63 USD. I highly recommend this spot.

And you can do like the native families do which I thought was smart and rent out entire spaces so it’s like a private...

At First Blick it seems like a pretty hostel. In the evening we discovered that there is no quilt or comforter or anything except a pillow on the single bed, and there’s one quilt on double bed. However we booked the triple room for three people, how can three people have only one double quilt ? I asked the receptionist why is that. She said that is how she was told by the cleaning people, there aren’t any. So I asked her what if we felt cold at night , she gave me two blankets. She said there is no more blankets. later my mom went down to talk to her. My mom asked, is this standard from the hostel, to have no quilts for two single beds in the triple room ? She said no. So if it is standard to have quilts and we don’t have them, can we get the refund ? The reception said no, because they didn’t charge us. My mom said when we paid for the room, we already paid for the quilts , which should be standard service included in the price that we paid. The receptionist realized this and said someone will come at 0:00 at night to give us the missing quilts. Through our whole conversation with the receptionist she has been unapologetic and never said sorry , but instead she said I already told you that we will give you the quilt at 0:00 am. it seems to be our own problem that we want the quilt, rather than the mistake of the hostel. We felt extremely discriminated and uncomfortable from this experience. There is still one hour left until someone will come to make our bed, and before that, it is our problem that we cannot sleep properly. by the way, the wifi does not work properly most of the time being extremely slow and...