Seems overrated. We checked-in around 3PM. Says you can check-in starting at 2PM. But when we arrived, the room wasn't quite ready yet. They were still fixing the water heater. They informed us that we'll be able to use hot water by night-time. The Side Table and Stools weren't even arranged properly when we arrived. We specifically requested the lake view room but was allocated at the 5th floor where the lake can't be seen as it's covered by trees. Still we get the view of Shwedagon Pagoda though. The room was hot, humid and a bit dusty when we checked in. Bed sheets are stained in some places but we didn't complain. What I was disgusted most by is the mold in Shower Curtains. Yuck! And hair remains in the bathtub and floor near the bed. At night, I turned on hot water and all I got was air, rusted brown water and cold water. I called them to check and they came in claiming the water is usable and is warm. It wasn't. Don't let me start with the room key card... Works 1 out of 30 tries. They came to change batteries both in the evening and the next morning. Every time we get out of the room we get locked out even though we have the key card with us. The only good thing was the tasty breakfast with a wide variety to choose from. Even for breakfast, the dining room arrangement sucked. They put two extra tables and chairs close to the buffet table and we have to tuck through these to get the food. Ugh... And they rang the doorbell at 7 AM mistakenly with the next room who were to check-out that morning. Didn't even say they were sorry for the interruption. We were given breakfast tickets but when we arrived at the dining room, no one was there to collect it so we left these tickets on the table after we were done eating. Guess what? They called us at 9AM and said it was the last call for breakfast. Good that they remind us for Breakfast, bad that they suck at who has finished eating and who have not. Overall, it seems overrated and overpriced compared to other hotels in town. Maybe they treat us locals differently from foreigners, not sure about that, as the room rates for locals and foreigners are different. But I think, for the same price, there are many hotels out there that give better service and facilities than those...
Read moreThis is our very first stop in Myanmar so I didn’t quite know what to expect. We arrived after two flights at 9am and our room was ready for us to check in early! Such a relief after long flights to have a hot shower which by the way has great water pressure and heat! |The bed is huge and the room is very large And clean. We have an air conditioner that works perfectly, fully stocked fridge, tv, Kettle and hair dryer. Many toiletries are also provided in the bathroom.|My daughter is cealiac but found yummy noodles for breakfast at the restaurant, the coffee and eggs were also great! |The location is really handy for wandering around the lake and visiting the pagoda a taxi to downtown is very cheap about 2000 to 3000 kyat which is $2 or $3. The staff have arranged our taxis each time. Getting back can be tricky so take a card from reception with the hotel name and map on it to show the taxi drivers.|Reception staff are very friendly and kind. I have traveled Asia for 30 years and think this hotel is wonderful. Highly...
Read moreBooked this hotel because we missed our bus and had to stay another night. Saw its good rating and reviews on booking.com and decided to book it. Called to confirm that they accept Visa cards. They asked us not to book on booking.com because they would have to pay a commission. I was going to book a double room and told them about it. I arrive and get a twin beds put together. All they could say is that they had 0 double rooms and only the family rooms had double beds. OK!|Next, the breakfast was poor and as a sign of recognition for not booking the room on booking.com, they sell me an Alpine water bottle for 1600 kyats which is simply amazing!! It costs 300-400 kyats and most of the hotels sell it for 500. The minibar prices were clear and it was 1000 kyats. I suppose the 1600 kyats was a special price for us foreigners, milk cows. They seem to ignore the fact that we live here and pay taxes just like everybody else....
Read more