Kings Court Motor Lodge — Hotel in Hamilton

I am not at all suprised at all the bad reviews on this place they call a motel. We had been travellling all day and were tired and decided to spend the night in hamilton and had booked a room through booking.com and paid for a queen Studio, michelle sent me a message asking what time id be there asking me to confirm and advising me on the where to collect room key and check in, i arrived at the time i had given her the she announced that there was a $200 bond which i never seen anywhere on the site nor did she inform me via txt nor in the msg on booking.com, because i didnt have a spare $200 on me i went out and managed to loan it went back in to pay it and she out right refused for us to stay even though i had already paid for the room, now michelle is refusing to refund my money back, i never cancelled nor did a no show it was her choice that i didnt stay not mine at all. Thats theft michelle GIVE ME BACK MY MONEY!!!! This place dosent even deserve a star unfortunately that was the only way i could write this of there were a -10 that would have been my pick, some people especially people like michelle here should not work in customer service!!!!!!! Shame on u for stealing off...

Pros:||The rooms are spacious and clean, with a single beds upstairs and a comfortable double bed downstairs, making it perfect for groups. ||The beds were very comfortable, and the shower had great water pressure. ||The Smart TV with access to Netflix, Prime, YouTube, and TV channels was a nice touch. ||The room also had air conditioning and heating, ensuring comfort year-round. ||The kitchenette had all the essentials, including a decent-sized fridge and cooking utensils. |Onsite parking right in front of your room was convenient. ||The daily housekeeping team was outstanding and very accommodating. ||Motel is within walking distance to a dairy and supermarket, and only a short walk or drive to the city centre, with Centreplace mall just 20 minutes on foot.||Cons:||While the motel, kitchen, and bathroom are a bit dated, it wasn’t a major issue since everything was kept clean and well-maintained by the housekeeping staff.||Note: Check-in is at a nearby motel (only a short distance away).||Overall, I had a pleasant stay at this motel and would definitely consider...

Don't ever stay here!!!! This place is an absolute joke. The staff were terrible and not helpful. On arrival We had to wait 30 mins for the staff to deal with another couples problems they had with obtaining keys. We booked online and immediately we got a text saying we had to walk 600 metres to another motel to get the keys which wasnt ideal at 7pm at night and vehicleless. Also when we arrived we were asked for a $200 bond before they gave the keys which we paid in cash. The toilet and shower area were disgusting typical for Indian run motel. Now we wanting to leave at 7am the next morning but because we paid a cash bond we couldnt recieve it back until 9am when reception opened and they had checked the room. What an absolute joke!!!! I have travel the world and this is the worse run motel ive ever stayed at. Visitors please beware dont...