PURE Motel and Guest House hotel — Hotel in North Island

Literally the worst motel we have ever stayed at. It was NOTHING like the photos. Over $300 and the room was a shoebox !!! It was like a downstairs basement room connected to someone’s house, with the only window being right where the walkway is. We got inside and the room was freezing cold !!!. TV sky didn’t work and we had to call someone twice to come down and fix it. There was NO kitchen sink, we had to use the toilet sink for water. Kitchen was tiny. And they didn’t even provide those individual soaps or body wash or anything! It was just a big cheap bottle of shared body wash in the shower which is very unsanitary and gross. It all looked so unhygienic. We were also trying to sleep and it sounded like they were stomping around and moving furniture around being extremely loud upstairs at 1am in the bloody morning !! Horrible sleep, felt uncomfortable and tbh not very safe there. Wasted a lot of money staying there and feel like we were ripped off.

I don’t even bother to leave reviews and am a pretty understanding person but this was extremely disappointing and I absolutely do not...

Our Room, P was up a flight of fairly steep steps and then through a door into the hallway, this could be a challenge when carrying more than one travel bag.||||The room itself was an interesting layout, the staff member introduced it as a balcony, but it was almost indoors, it was more like a smoking area to us. A couple of dead cockroaches were out there.||||The two main rooms looked liked they had been converted at one point in it's history. There is plenty of storage in both rooms with lots of drawers in the sleeping room and drawers and wardrobes and cupboards in the shower and WC room. ||||The fridge had a microwave, toaster, and kettle on it, a small selection of packet teas and coffee. The TV was on the row of drawers, the chairs and small round table are not really able to be used due to lack of space. There were two power strips in the room.||||It was not the most relaxing room we have stayed in, but it was functional and served it's purpose.||||This room would not be my choice if I visited again.||||There was loud music and TV, as well as car repairs to be heard...

Our Room, P was up a flight of fairly steep steps and then through a door into the hallway, this could be a challenge when carrying more than one travel bag.

The room itself was an interesting layout, the staff member introduced it as a balcony, but it was almost indoors, it was more like a smoking area to us. A couple of dead cockroaches were out there.

The two main rooms looked liked they had been converted at one point in it's history. There is plenty of storage in both rooms with lots of drawers in the sleeping room and drawers and wardrobes and cupboards in the shower and WC room.

The fridge had a microwave, toaster, and kettle on it, a small selection of packet teas and coffee. The TV was on the row of drawers, the chairs and small round table are not really able to be used due to lack of space. There were two power strips in the room.

It was not the most relaxing room we have stayed in, but it was functional and served it's purpose.

This room would not be my choice if I visited again.

There was loud music and TV, as well as car repairs to be heard...