Palmerston North Motel — Hotel in Palmerston North

I brought my two little JRT/Foxy dogs with me as elder dog booked into Massey Vets. She had sussepected bladder cancer. The scans were delayed a day so had both my dogs. Yes the were in the room of ‘pet friendly’ motel...yes they up on bed when my alarm went off at 6.30 am, they always do. I had covers on the bed from home their blankets. I had to book for next morning to take my very sick dog back for extensive tests. and was told she could pass away. So I made sure I had lots of cuddles along with lots of my tears. I moved rooms to accomodate as I booked an extra few hours to await phone call from vets to pick her up. I got knock on door and told my dogs left too many hairs on the carpet and some on bedcover. I was told I was an ‘EPIC FAIL’. AND GAD BETTER NOT LET IT HAPPEN IN THERE AS NEW CARPET. My dog, my dear old faithful day is dying...I’m a sniffling wreck and I get told off for hairs in a ‘pet friendly” motel. I’ve stayed in several up and down the country...NEVER been an ‘epic Fail’. I was too upset visibly to say anything. Just said bill me for cleaning cover with hairs...There should be a hand help vacuum in their pet-friendly rooms. I’d have gladly cleaned them up. One of my dogs is a puppy and jumps around (1 yr)...losing hairs...||My initial thoughts were kind nice helpful...but I was saddened to be spoken to like that. I packed my things and walked out. I roamed around in rain for 4 hours with my young dog then waited in vet reception for 3 hours...so I think the $131 that I paid for the room for all of half an hour is compensation for washing the already stained bedcover. I was only ever going to stay until lunch-time so could easily re-let my room. I sat on couch for 20 minutes...BTW my dogs are very clean dogs. Apart from losing hairs...traumatic time/traumatic stay/not nice to be spoken to like that when she Cleary could see I had been crying about my dog with cancer that’s spread and...

Was in Palmerston North for a week on course.

Booking online was painless as was the contactless checkin. I didn't need anything but my hosts were only a text away if I had.

I only saw that this motel is used for Govt emergency housing after I booked but it is nothing to worry about. From the moment I drove in, it had a nice family vibe and throughout my stay that vibe was confirmed. Very quiet and private at night which was great for my study nights.

My room was a really good size and comfortable with all the facilities I needed - the shower pressure is great - with good kitchen facilities. The bed was comfortable and warm; and the unit was always comfortable regardless of the weather outside. No issues with security and I never felt I had to take more than normal precautions

The location in the city is great - only a couple of blocks from The Square, movies, places to eat/drink, and there is a a PaknSave and Coutdown within easy walking distance. The closest 24 hour place for munchies and stuff you forgot is the Caltex on Fitzherbert Ave a couple of blocks easy walking away.

My only regret is that I didn't know about this motel last time I came down for course work but would definitely be back next time I'm working in...

This would rate as one of the worst motels I have stayed at. There is no support for guests when others are behaving badly. We had neighbours who were up all night (still awake when it was daylight). They were outside making a lot of noise & on top of that, they had a number of noisy motorbikes & cars coming in and out at all hours. U can't in any way get hold of management. I tried phoning & sending texts to no avail. I ended up approaching these guests at 3.30am but they took no notice of my request to reduce their noise. The following morning (at 7.50am) the owners text me back finally to say I should have rung Police who probably wouldn't have come anyway. They take no responsibility to look after their guests. Secondly, I have doubts that the sheets on my bed were clean - they smelt of sweat, were quite musty smelling. Also, one of our towels was definitely dirty. I very rarely write reviews, but this just irked me so much that I felt people needed to be aware before...