The staff was really nice and we were able to leave our bags and since our bus left at night we could stay in the common area without any problem. The rooms had a good size and was nice.||||- Oh please, do something about the breakfast! At 8 am they decided that you wanted to go up and knocked on the door and got you breakfast. Even if the second day we said we wanted it later, they still came with it at 8 am. No one wants to be woken up if they don't need to in the morning. The breakfast was like everywhere else, really boring (white bread, jam, coffee and juice) and not worth it. Even if we hated to be woken up we liked the idea of getting it served into the room. They can have it outside or that you can decide time yourself, but don't wake people up just so you can get it done. It was also really noisy from the street outside. The street itself might not look that big but it's a really busy street and since there it red lights nearby they never stop...
Read moreThe hotel average, But no thanks!!! ||The staff was rude!! There's is no elevator, i requested multiple times that i needed a room on lowest floor for my Grandma. Via message they promised a room on second floor (lowest floor), i arrived to hotel and the room is on the 4th floor!!!||They didn't help with any solution, the "manager" was never available to speak with.||The front desk girls are pretty useless, when i complained about the room mistake she said we were stupid. Girl!! I understand what you are saying!!! And wanted to charge me an extra room if I was moved to another room. What??? Terrible customer service.|||The breakfast was a joke, typically as long as i have coffee and a toast I'm Ok, but this was not good at all!||The location is close to main area, BUT spend a couple of more dollars and go some where else.||WILL NOT...
Read moreThe location of the hotel is excellent, close to the main square and also close to shops and restaurants. The room was clean and with air-conditioning, essential in Trujillo during summer. The bathroom was quite small but it was clean. Breakfast is simple, with hot instant coffee, eggs, bread, juice and jam, and is served in your room as this hotel doesn't have any breakfast hall. You have to inform the reception about the time you wish to leave so they can prepare the brekfast for you. The staff was really nice. The hotel offers free parking in a private parking area nearby. Unfortunately, there's no lift and we had to bring our own luggage up the stairs as noone...
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