NS Royal Hotel — Hotel in Cebu City

Watch-out for a possible scam during checkout!||We booked 2 rooms in this hotel and during checkout, the front desk told us that 1 of the rooms is missing the "DO NO DISTURB" sign, and that we should pay 500php to replace it.||You must be thinking...who the hell would take a "Do no disturb" sign?! Because that's the first thing that came to my mind too.||I was staying on one of the rooms, and have told them that I don't remember seeing a "do not disturb" sign there. At this point, they say that it's the other room that's missing the sign. And that the room I was staying in didn't have the sign at all.||I asked them if they have proof that the other room really did have the "do not disturb" sign when we checked in, but they could not provide proof.||I requested to speak to a supervisor (sorry, I know, it sounds like a Karen moment, but I swear, I am in the right here) or manager to sort things out, but they said both are not available and they could not also provide a number we can atleast call.||I know 500php is not a lot, but I am not budging in on the basis of principle. After few more minutes of discussion and pushing to speak to the manager, they said housekeeping found the sign in the trash bin, so we no longer need to pay anything.||In my nearly 20 years of travelling experience, this is the first time a hotel ever tried to charge me for a missing sign... This is the most ridiculous thing ever.||BTW, one more unrelated note... one of the rooms we stayed in accommodates 4 people, but it only had 2 towels. When we asked for additional towels, but they told us that we had to pay extra.||I guess you really do get what you pay for... cheap hotel = poor service.||The hotel room itself was spacious and relatively clean. However, the toilet sink took some time to drain.||The hotel only has 1 elevator and could fit maybe 6 people, so it takes a bit of time to get down on busy times. Note also that the elevator does not go all the way down to basement parking. It only goes down until ground floor, afterwhich you need to take the stairs down to basement parking. This is very important if you are travelling with someone on a wheelchair or someone who has some mobility issues.||If you are planning an event here, do take note... When we arrived, there was some scaffolding and construction work on the facade of the hotel, which was a bit disappointing, as we were staying there for a wedding reception. So I can only imagine the disappointment on the bride and grooms face, when they saw that the hotel had this. (Hotel management did not mentioned this to them when they booked the hotel...

Stayed for 3 nights en-route to Siquijor. The hotel is located in an area where foreigners must be on their guard from pickpockets and being accosted by young children and others asking for money, especially at night. However, there are few places to walk to other than a few fast food restaurants.||The hotel is not soundproofed and so you are woken by voices and TV from other rooms, raised voices along corridors and those waiting for the lift. However, external road noise is the worst as the road is used as a race track by youngsters on non-silenced motorbikes past midnight. Standard rooms are small.||The door staff are polite and welcoming. Housekeeping needs managing. After a long hot walk to the Basilica etc, we arrived back at 7pm to find our room not cleaned, so had to wait in reception. The next day, we arrived back at 3:30pm and room again not made up, whilst 5 housekeeping staff were chatting in a different room.||We booked on the basis of ‘Includes breakfast’ - big mistake as for foreigners it’s almost indelible which is good as the portion is small. One choice, decided by a surly waitress on the day. Rice, bread with sugar, a small slice of apple, 2 tablespoons of corned beef. Fruit juice had run out and coffee was from sachets with powdered milk. All foreign guests that we saw left the breakfast. There is a separate coffee barista in the foyer selling real coffee and muffins which is popular when guests forgo breakfast. A good marketing ploy!||Reception checks you in and checks you out and adds no value as they have no local knowledge from a tourist perspective. No maps, no advice. However, they are prompt in taking a P1,000 deposit for a plastic programmable room card.||We are seasoned travellers who don’t mind basic accommodation and will put up with most things. Ok for 1 night as you are close to the pier for Bohol & Siquijor, but don’t expect to sleep and...

It's located not far at all from Robinson mall,and mango square mall,a across the street from it many eating,and fun places check out also very clean hotels. Good people running it ,of course it's the good phipna you might wanna vist if you want to be safely housed. My review about hotels keep changing from nice to the worst,because I take rooms and one night and disappeare for one or two mothes come back again,noticing to be treated differently and more those hotels locally owned by some rich people,cant ceep them secured,or keep records in a computer. I was working on the street around a place called mad monkey,I didn't have a phone because it was stolen in one of those hotels locally owned in near by towns As I was passing by the trash dumpster I noticed clean white printing paper showing here and there,and I had a pin I thought of getting some of those and start drawing or writing something under a tree near there,took a whole stack was shocked when I was reading the side that I can not use to write on . The whole stack was copies of passports for people from different countries even the philistines. Was able to read anything I wanted about anyone who took a bed there . I thought it was crazy,,I don't what that mad monkey is and owned by who... I myself got worried about mine in the past. No lie I might go someday and look again this time with a phone. I am sure I will see again many of those passports copies just because I have the knowledge of hotels and business in the philippians out to make money number one goal..that hotel the mad monkey must be owned some Filipino people or it would not through people passports copies in for people to read it ,the carelessness all because them people thinking no problem because when in the trash it's not something for those who would go digging for something to sale like aluminum..always looking for...