I stayed there for a long time due to the lockdown. Price is quite high for the quality you get. Even if you stay for the longterm the staff will not give you a discount. Service can really be improved.
PRO: quiet room even though walls are thin; noiseless aircon big bed housekeeping guys very friendly location in the center of Davao
CONS: Hotel needs a basic cleaning. Especially the carpets in the hallway are really dirty and also some parts of the room are not so clean and never be cleaned. Room cleaning in general could be better Wifi not stable, but basically ok Some of the staff could be more customer-oriented. Some employees pretend to not notice the guests and they don't greet them. That behaviour is not really welcoming. Water in the dispenser is often empty. Especially in the evening. That happens so many times. Even when you already told them many times there was no improvement at all. Front desk / Housekeeping mostly don't reply when you call them from your room phone Payment by card mostly not possible cause the card machine does not work properly.
Conclusion: Hotel is not that bad. For staying for some days it's ok. Rooms are comfortable. But as the manager or supervisor I would really improve the service and cleaning. With such simple steps the guests would feel...
Read moreI stayed in a no window king bedroom for two nights, charged at about 1.8k/night on promotional rates. Although dated looking, the room was clean and I slept comfortably through the night.
Location wise, it was awesome, it was a 5 minute walk fr where I had to be in Davao. 7-11 was also a stone throw, so I managed to buy what I needed.
I got the room via Agoda on promotional rates. Heres whats missing in the room rate - no breakfast. it turned out ok bec bfast wasnt even ready at almost 9 o clock in their cafeteria! Room provisions - towels, soap and shampoo were available. The bathroom was well sized but I had problems with using the shower (which thankfully had hot and cold water) because there was no bathroom mat provided. Its a mess to take a bath...the floor of the bath was elevated and with wet floors, water can just flow out of the bathroom.
There was also no complimentary water or coffee in the room.
Overall I had a pleasant stay and would not mind booking again at this rate but if regular rates apply and the provisions missing, I will have second thoughts on booking bec it will not...
Read moreCentralized Air-con system though it's hot on 6th flr alleys. Two convenient elevators, friendly guards and automatic sliding door at the entrance. Reception was at first not so welcoming or kind, well, there's always room for improvement anyway. Dormitel local hotlines, I tried calling their reception and housekeeping few times but nobody answered. I had to go to the reception myself to ask my inquiry 😑 FYI: reception is at the 5th floor. Dorm-type rooms are recommended for groups of 6-12 people. On the other hand, I hope their double-deck beds are more sturdy. Canteen, I only experienced it once and I kinda like the kind service of the crew that time. Con, little food options to choose from (maybe only at night?) That's all I noticed so far, should there be add ons, I'm lazy to think and write already haha... OVERALL: recommended for budget-savers and practical...
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