Hello Lisbon São Bento Valley Boutique Apartments — Hotel in Lisbon

TL/DR: You’re probably better off staying at an AirBNB.

Spent one night here as we needed a place to crash for an early flight out. Property left a lot to be desired so fortunately only was here for a short stay. Check-in process was relatively smooth but some may be turned off by not having an attendant on-site.

Apartment wasn’t completely cleaned. Bathroom trash wasn’t taken out after previous guest. Some hairs were noticed in the bathroom and on the towels. Mold was noticed by the shower as the shower isn’t fully enclosed and easily leaks out. Apparently this is an issue in previous reviews that still hasn’t been resolved.

Provided Wi-Fi password never worked. Insufficient lighting - bedroom only has 2 small lamps and wall light switches don’t control them. Couldn’t figure out how to turn on AC in kitchen area. Remote only controlled bedroom AC unit.

Have to carry your luggage up a half flight of stairs to get to the elevator. Definitely not handicap accessible. Elevator was so small it barely accommodated me, my wife, 2 carry-ons and 1 suitcase.

Biggest issue: lock to main entrance was not locking properly and anyone could walk in by just pushing the door open...

Great location at Barrio Alto, restaurants, cafés, juice bars within 5 min walk. The building has elevator inside, and there's a ommon room and garden space at the back. We are placed at the fourth floor, and have a nice view of the distant water. The self checkin is relatively easy, and reception is reachable by phone. The one thing is they didn't clean the apartments well, definitely did not vaccum, and there were dishes in the dish washer that we didn't know if it's clean or not. The shower head host was also leaking, we called to have it fixed, but that didn't happen. Also, visitors need to remember they don't clean your room during stay, so keep that in mind,...

The A apartments (Can't talk to B and C) are updated although they do need some maintenance and painting. Nice layout in a great area of Lisbon. They have luggage lockers, so if you get there before 3PM you can store you luggage and go visit the city. Get pool towels when you check in, we did not get them until the last day. The breakfast is ok, rolls a few mini croissants milk and OJ. Coffee packets, jam butter and sugar. Wifi is spotty at best but it...