Porto Lounge Hostel & Guesthouse — Hotel in Porto

I stayed at this hostel for 4 nights on a solo trip to Porto, Portugal. This hostel is located very central in Porto and easily accessible by foot from Trindade or Aliados Metro stations. The hostel is fresh, modern, and somewhat new. The staff and front desk are welcoming, friendly, and accommodating. The hostel has private rooms with shared bathrooms. I opted to stay at a dorm like room with bunk beds. I was able to request my preferred bed and I was lucky to be assigned my preferred bed. The room I stayed in was located on the 3rd floor Room 1. It had 2 showers, 2 toilets, and 2 sinks. It even had a hair dryer and 2 hand towels to use. The lighting was adequate and ventilation was good since it had exhaust fans that switched on when someone was using the bathroom. The rooms were of good size and had a nice sized bed and lockers that fit a carry on size luggage. The room had wide doors that open to the balcony which offered fresh air. The room also has a wall mounted split type air conditioner. Each bed had an electrical outlet, a small ledge to place some items, and a reading light. Each set of bunk beds has a foldable chair which I found useful when organizing items on my backpack. Daily housekeeping was provided and the room was "organized" each day. I preferred my things not to be touched or moved but I did not have any choice. I learned to just lock everything up in my locker to avoid any items being moved. The breakfast was adequate and the kitchen area was of good size to accommodate travelers. It had a cooking area, fridge, utensils, cookware, and microwave. The hostel is not similar to other "party" hostels. This is a quiet hostel which I preferred.||||Pros:||- Friendly staff||- Location||- Price||- Overall cleanliness||- Spacious||- Generally quiet compared to other hostels||- No party scene||- Good for introverts||||Cons:||- It took 3-5 minutes for the hot water to run||- Housekeeping would move items to organize the room||||If you found this review helpful, click on the helpful icon to help other...

BEDBUGS!!! Complete infestation. Do not stay here. I managed one night and then was awoken by another girl in my dorm room who was upset. Looked at her mattress and it was COMPLETELY covered in bedbugs, I've stayed in a lot of hostels around the world and I’ve never seen anything like it. They were everywhere. I've just spent a full day of my holiday in the laundrette in Porto getting all of my clothes washed and dried. Found at least 4 of them on my clothes and a further 6 in my bed. There were at least 15 on this poor girl’s mattress. Left the hostel at 2am to move to another hostel and when I complained about the infestation, they said they already knew about it as a girl had already left due to it. Why they let any new guests stay is beyond me. I wasn't offered a refund, instead they just moved me to a new hostel. I emailed to complain and get a refund which is the absolute least I would expect and received such a snarky, passive aggressive response claiming that I may have brought them in. Insulting considering I came straight from my home to the hostel, and my home absolutely does not have bed bugs, not even considering the sheer scale of the infestation is impossible for me to create in 1 day. There are plenty of nicer hostels in Porto that aren't completely infested and who don't accuse you when you try...

BEDBUGS!!! Complete infestation. Do not stay here. I managed one night and then was awoken by another girl in my dorm room who was upset. Looked at her mattress and it was COMPLETELY covered in bedbugs, I've never seen anything like it. They were everywhere. I've just spent a full day of my holiday in the laundrette in Porto getting all of my clothes washed and dried. Found at least 4 of them on my clothes and a further 6 in my bed. Left the hostel at 2am to move to another hostel and when I complained about the infestation, they said they already knew about it as a girl has already left due to it. Why they let any new guests stay is beyond me. I wasn't offered a refund, instead they just moved me to a new hostel. I emailed to complain and get a refund which is the absolute least I would expect and received such a snarky, passive aggressive response claiming that I may have brought them in. Insulting considering I came straight from my home to the hostel, and my home absolutely does not have bed bugs, not even considering the sheer scale of the infestation is impossible for me to create in 1 day. There are plenty of nicer hostels in Porto that aren't completely infested and who don't accuse you when you try...