Hotel Barakah Mawaddah — Hotel in Makkah Al Mukarramah

With the area around the city of Makkah being mostly hills, the location of the hotel seems further away from the Masjidil Haram.

There are no free drinks available at this hotel, even though in the city of Makkah it is very difficult to find drinking water.

When they are preparing to close there is an opportunity to get free drinking water in dinning room.

My experience when I finished Umrah Badal , I felt very thirsty, so I visited floor M (Dining room for Asian guests) to see if there was water, because I was very thirsty. Then I saw that the lights were still on, they were preparing to close. Then I asked that could I have a few glasses of water, and they allowed it. They even offered chicken rice, but I refused because I only needed drinking water.

Another experience is the waiter who can and wants to learn Indonesian, we call him Mr. Ali, so in the hotel there are several catering equipped with waiters. Alhamdulillah, I got a very friendly waiter, at first it was just small talk. Then one day I dared to hone my limited English skills. And in the end we interacting using the Google Translate application, we told many things. Until I asked him to be my first friend from abroad. He even cared about the health of our traveling group, giving us what we needed, and what we would need, until on the last day, he waited and saw us off from the hotel.

Thanks Mr. Ali see you next time and may you always be healthy and...

This hotel was genuinely a health hazard. The building is slated for demolition in the next couple of years, and unfortunately, it shows — there seems to be no standard of care left for guests. From the moment I walked in, the air was thick with a musty, mold-like smell that only got worse inside the rooms. I’m convinced it’s due to the neglected old AC system. After just two nights, I developed a severe sinus infection that left me in pain for days.

The rooms were in awful condition — broken fixtures, visible mold, and overall felt like a biohazard. That said, I’ll give credit where it’s due: the beds were surprisingly comfortable, and housekeeping staff were polite and responsive. However, the cleaning was superficial and didn’t address any of the real issues.

When I raised concerns about the mold, I was gaslighted. Staff insisted it was just a “ventilation issue” and sprayed air freshener instead of taking action — which made things worse. It took asking five different managers just to get a room change. Even then, the conditions remained poor.

The only upside is its close proximity to the mosque — about a 10-minute walk.

This place was genuinely unsafe and made me very sick. If you have any respiratory issues or care about your health, I strongly advise against...

I will give an honest review during my stay here, I went with 2 elderly people, my husband and 2 children aged 2 and 5 years old., Initially, the visa approval process was a bit long and the hotel was quite difficult to contact, but alhamdulillah everything went well. As for the experience of staying here, I was worried and my expectations for this hotel were very low due to the many bad reviews. However, when I experienced it myself, when I stayed here, I felt the opposite; a comfortable place, close to the mosque, daily room cleaning, very friendly staff, especially towards my child, a fragrant reception area, and a very comfortable prayer area in the middle of the lobby so you can follow the Masjidil Haram congregation. There is a place to dry clothes in the bathroom, you can borrow an iron. For a 3-star hotel, this is one that I would recommend. alhamdulillah, one of the things I am grateful for is being able to stay in this place. Hopefully, the hotel will continue to improve the quality, and always provide...