Level Luxury Suites — Hotel in City of Belgrade

The one star is for the location because it's quite close to the famous shopping street and restaurants. But now let's talk about the rest. When you arrive at the hotel you have a hard time figuring out where to enter. Because you expect a nice and pretty building, but then all you see is a very run-down, ugly building, wich is everything but welcoming. When you enter, the stairway to the first level is of the same old and run-down look. When we finally found the reception we had to pay for the room straight away - seconds later we found out why. The room was very dark, had just a little window. But when you look out the window all you see is a cement wall because the window is located at the bottom of a duct. We did not feel comfortable and couldn't imagine spending a night there. If we hadn't payed yet we would have left. So we asked for a different room and we got one for the same price (but without the whirlpool), and that one was nice and filled with daylight. We felt more comfortable at first. Unfortunately this room had several issues, too. When we accidentally moved the couch, a lot of dirt was visible. Also the water in the bath tub (no shower curtain!) went from cold to warm all the time, so it was hard to take a nice shower and everything was wet afterwards. The room was right next to the reception and we could hear every word and they could hear us - not very romantic! The furniture and the bathroom faucets were very cheap and poor quality. All in all it was a very unpleasant stay and we would definitely not spend a night there again. This hotel does not live up to expectations. More hype...

Stayed repeated times last years. Location is great. But premises and rooms, need improvements. Not acceptable to find shoes stamps over the wall or to smell cigarette smoke in the room when you check in, even is (supposed to be) strictly prohibited. At least i was allocated in another room. What about if there was not free room available?

Internet is an issue, as if you are apple user (Mac, iPhone etc) no chance to be connected. And even you mentioned it to the receptionist, the answer is just the typical one “ it’s apple issue, android users don’t face any problem connecting to our network…”. And so what ? What’s your reaction to solve to people? Better to mention it in your description, that iPhone users are kindly recommending to book to another venue, not to Lever Luxury Suites as you might face problems with our WiFi network.

Parking spots are available under charge (20€ per day) that is above average daily parking fees in Belgrade (10-15€, even in 4-5 star hotels).

Coffee capsules are under charge as well. I think with so many issues, the management should place some coffee capsule machines inside the rooms, as per complementary use to make their guest feeling more comfortable and welcoming.

It’s not all about the money.

PS: highlight the dangerous broken chair...

This was hands down one of the worst hotel stays I’ve ever had. In the middle of the night — around 2 AM — the couple in the room next to mine started having extremely loud, aggressive sex. The walls are basically non-existent. It was impossible to sleep and honestly disturbing.||||Imagine if I had been traveling with my parents — the situation would have been absolutely mortifying. ||||To make matters worse, the reception closes at 11 PM, so there was absolutely no one to contact or complain to during the night. I had to endure the entire situation until morning. I waited until 11 AM hoping those guests would check out, but they didn’t. When I finally reported the issue - They didn’t seem surprised at all, which tells me this wasn’t the first time… ||||At this point, I honestly started wondering whether this hotel is secretly known for being some kind of hookup spot or a place for public sex. The lack of reaction from the staff, combined with how normalized the whole thing seemed to them, raises serious questions about what kind of guests this hotel is attracting.||||This place is a disgrace. If you’re looking for rest, respect, or even just basic...