Hotel Ventus — Hotel in Granadilla de Abona

I had two persons room in the northern corner of the building. The room is spacious with large bathroom and a corridor and built-in wardrobe.||The hotel is nicely decorated and well maintained.||The balcony was towards south-east, not very large with a table and two chairs. But as wind in El Medano is always strong and comes||from the east it was not comfortable to use it, also WiFi doesn't work on the balcony and part of the room away from the corridor.||There room has a fridge and electronic safety box, and TV. There are two electric sockets next to the beds, but unfortunately only one socket||next to the table, which is already engaged by the fridge.||The hotel staff speaks well English and is friendly. One can access the hotel either with electronic card or with PIN code of the main door and your room.||The PINs are sent by email, so I suppose late arrival after 19.00, when reception closes, is possible.||The hotel is located almost in the middle of El Medano, next to the only shopping center of the city featuring SuperDino and quite noisy bar. There is also smaller Supermercado Guai in 200 m. But take into accound El Medano||is a very small town 1 km in diameter, so everything is in walking distance. El Medano beach is just in 300 m from the hotel.||All beaches in El Medano and to the east of it are open for the wind. So they are mostly occupied by the surfers and kite-surfers.||There is a small part of El Medano beach protected by the mole. 3 km to the west there is La Tejita beach, which is covered from the wind by the Montaña Roja,||also offering great views over the area.||There is buses 411 and 408 from El Medano going to San Isidro, where you can change to bus to the Southern Airport, other directions or do more substantial shopping in Mercadona,||Lidl or HiperDino. San Isidro bus station has a machine for topping up Ten+ bus cards.||In the evining people gather at Plaza del Medano, which is quite vibrant place taking into account the town is tiny comparing to Los Cristianos and Playa de...

We booked this hotel because we were arriving late at night and needed a place to stay for that one night. Big mistake. We completed the online check-in process, which provided us with a passcode to access both the building and our room.

When we arrived, there were already other guests waiting outside the hotel. Ironically, we had been joking earlier about ending up sleeping on the beach if the code didn’t work — and that joke turned out to be reality.

The other guests told us they had also booked just one night, as their flight was scheduled early in the morning. Their code had worked during the day, but now they were locked out and couldn’t retrieve their luggage from the room.

Our code didn’t work either. We tried calling the hotel multiple times, but no one answered. We waited outside for two hours until someone exited the building and finally let us in.

The room itself was awful and looked nothing like the photos. It was dirty, noisy, and smelled like a mix of gas station toilet and body spray. Never again.

We also tried to contact the hotel afterward to request a refund, but our messages were completely ignored.

Absolutely...

For the cost and location, this was perfect for us. The accommodation (our room) was in need of a refurbishment, but the room we were provided was large, clean and fresh and came with a very large balcony. Staff were friendly and polite. We were here for one night and chose this hotel for it's location near to the airport (Between 5 to 10 minutes by car). || There is a supermarket within a few minutes walk, nice restaurants around the area | and parking is also free around the area. Walking down to the sea front takes around 5 minutes. ||The hotel desk does not have someone sitting at it all the time, so if you arrive late, you will need to call staff to get access and check in. ||The access (Front door), is locked at night and you need a key card to enter. ||For a one night stay, we would recommend and return back. ||During our stay, the staff seem to constantly be cleaning the lift, making it out of order for a time, so be warned that if your on the top floor and in a rush to leave, you may need to walk down the stairs. It's not obvious that the lift is out or order while it is being cleaned or drying out due to...