I found it hard to rate this hotel as we had a really mixed experience. We have stayed in various places in Peníscola over the last 20 years but as this time was the first without our children, we thought we would give this hotel a try. |Positives-|* The staff (all but 1) were exceptionally accommodating, helpful and polite. Reception and the pool bar in particular.|* The rooftop pool is very well run with plenty of sun loungers, music, a pool bar and lovely views of the town. We loved spending time up there. The staff were very attentive and the fruit smoothies a nice touch. Suncream was available if you need a top up. |* The location is excellent, very central. |The dining room is to congested but the food was very good and the chefs worked incredibly hard. ||Other comments:| The rooms are quite dated. We were lucky to have a higher room with a decent view but lots of rooms did looked to just have street views.|* The shower door was quite a strange design and water could easily escape onto the floor.|* The restaurant was very busy which is fine but the food area was quite small for the amount of people dining. It became very crowded and they kept running out of things. It got very congested. |* Because of the crowds, we preferred to sit in the outdoor courtyard. One evening, we walked in (towards the end of service) and asked for a table outside as on entering, I had seen a few free. The waitress refused and said they were all taken and led us to an indoor table. I walked out and showed her a table that had just been vacated and 2 empty tables. She said the two empty tables were for bar customers (there was not one person in the bar) and we would have to sit inside. Inside was noisy and busy so we left. |We booked a session in the spa but there was no shade at all and it was very warm so we left. I had to go back to reception and explain this as there were no staff at all in the spa-apparently it was their day off. ||The hotel bar is more like a canteen with no atmosphere at all which is a shame, especially for people who don't want to venture out. I would have expected some basic entertainment or music and more subtle lighting. We went in once to get a drink in the evening but no member of staff appeared so we left. ||Overall, a lovely holiday but I would not recommend this hotel to visitors who like to sit in the hotel during...
Read moreMyself and two friends stayed for two nights earlier this month. We were delighted with our stay and would not hesitate to return.||Check in was easy and staff were friendly. Parking cost 16 euros a day.||Our room was a triple suite. The space was outstanding with an unexpected interconnecting door which led to a second bedroom and bathroom. The beds were very comfortable and the bathrooms was lovely.||The two bedrooms both had tvs. There was a coffee machine and pods.||The breakfast buffet was good with a range of hot and cold options. One member of the group is gluten free and there were limited options in terms of bread products and pastries for them.||We had a free drinks token which we used in the bar/cafeteria. This is perhaps the only downside as it feels like a work place canteen with no atmosphere. This is in contrast to the restaurant/ terrace which are pleasant spaces.||The highlight of the hotel is the roof terrace and pool. We had no issues getting sunbeds and spent many happy hours on the terrace. Just make sure you apply plenty of sun lotion!! There is also a bar up here serving drinks.||Peniscola itself is a lovely place. Walking up towards the castle and discovering the streets filled with bars and restaurants was wonderful! We will certainly...
Read moreWe spent three nights with our two small kids and it served us perfectly.||Great location - 2 mins from North beach, 2 from Supermarket, 5 from South Beach and most restaurants. ||We got a spacious family room/junior suite with balcony for €375 for three nights (room 418 - believe Up to 424 and also same numbers on third floor are same and have great view of castle/old town).||Effectively two rooms with a bathroom for each which was great for sandy children.||Small fridge great for cold water and snacks (no kettle - well I am British) beds fine.||Breakfast was fine and kids liked choice of pastries, bread, bacon etc. The hot food was sometimes not hot but certainly at weekends there was a cook making fresh eggs, pancakes etc. Also churros on Sunday.||The juice and yoghurts were a bit sugary but in my experience this is Spain, not the hotel. The fact there was soy milk told me they were making an effort.||Spa was small but fine, sauna not hot enough for me but pool with bubbles great for kids.||Staff were very helpful including printing out boarding cards, lending phone charger etc and spoke good English. All in all a great hotel and would come...
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