Maney Resort — Hotel in Ko Phi Phi Don

I am a seasoned traveller and fairly used to budget accommodation. However, this was very poor value for money at $36 AUD per night.|When we were shown up to our bungalow (steep steps uphill but OK if fit), shortly afterwards we went outside to go down to the beach. We were greeted by 4 monkeys on the next door balcony that immediately came to us. We quickly realised that they were not friendly. Having tried to swing a bag at them to stop them from coming at us (barring teeth and hissing), we had to retreat inside. They then gathered at the window; it was a frightening experience. I accept that this is their habitat but some warning by the hotel or from their website would have been useful. A staff member came up to the bungalow and scared them off using a catapult! |After some discussion at reception, we then moved down to a lower room which was beside the murky 'dam' at the resort entrance. Needless to say, the mossies were rife, we had to ask for nets. Furthermore, the bedbugs were also terrible in one bed. Breakfast was basic and the staff not particularly welcoming or helpful. Wi-Fi only works around the reception area and be prepared for a 15-20minute walk to the town and beach.|Overall, I am sorry to say, that I cannot rate my stay here at all which is a shame as I generally have something good to say about most places...

Wel the hotel looked nice at first glance, then we came in and the people at the reception where not friendly at all. They did not speak english and the language barrier seemed to annoy them.

So when we wanted to check in they made a mistake with the booking, and it was overbooked but we could come back the next day if we still wanted to get our money's worth (refund for not an option due to the policy) so we booked somewhere else for that day and returned the day after.

When we came back they informed us that the room that we payed for was again not an option but they had a smaller room for then upcoming days, seeing as we thought a room is a room sure we would take it, dear God did we made a mistake.

The whole bed was infected with bed bugs and ant's, blood stains and public hairs and further more the room smelled like fungus.

We went back and asked the reception for a solution or a refund because this was unacceptable.

They blatantly ignored us, literally ignored our request to find a solution..

Needless to say we packed our stuff and just got out of there.

Don't go there bad customer service and hygiene

Go there for the...

No room service at all! Rude staff (not all of them). Behaviour it’s the most important thing to me!!! Nothing (almost) else matter. But this is not a Metallica’s song, unfortunately. I’ve been sick, for two days, and they even saw me go by walking to the city, asking where was the pharmacy, they just answered. Ok thank you, but a bit of humanity, please. Last day, last breakfast: I asked if I could swap two eggs with two extra slices of bread, they brought me one. Even if I explained them that I cannot eat anything else. Toilet smells bad. Mattress too hard. Stairway to heaven? Led Zeppelin...stairway to hell? Maney Resort. Haha, just joking, maybe. Please be smile, you have a “people commercial activity”, public relations in hospitality it’s something essential. Not really pricey though; the island itself it’s expensive. Good breakfast, for the price, and also if too noisy, I enjoyed the monkeys🤣 my girlfriend ask them if they can bring me water, they say no, and they say no, also to the fire they made in the middle of the bungalows, as you see in the pictures. Thank you anyway, a part from the complaint, I had a roof...