Phuket Seaview Resotel — Hotel in Rawai

Receptionist did not speak English (had to wait 10 mins for another). They charge a futile and obstructive deposit of 1000 Baht. They wanted 1500 Baht daily rate even though online prices were lower. The rooms are antiquated, smelly, the bathroom was overall clean but slightly moldy in some areas. Our AC did not work - they had it somewhat fixed until the evening. We had no WiFi in the room and were not informed about a generally accessible hotel WiFi - interestingly other rooms seemed to have WiFi as we could tell from seeing available networks. There were ants in the room. We were explicitly told upon asking if we could check out early (8.30am) on Sunday, they affirmed stating their 24h reception service. When we did, the English-speaking receptionist was not present and we could not leave because of the deposit. Upon calling, she said she'd be there in 2 mins. She took like 10. Eventually they hesitantly gave us back the deposit upon pressure that we had to catch a bus to the airport, without even checking the room for damage or anything.

Overall a very bad experience for money you could spent on other better...

Overall comfortable stay in very convenient location. Good value for money. Would stay here again on a budget trip.+ near to restaurants and beach (though this beach is full of boats, not really for swimming), other beaches are within 10min drive.+ bed was comfortable and room was spacious and clean (Deluxe Studio)+ balcony was large and comfortable+ storage space to hang clothes+ room cleaned daily, free bottle of water+ great sized pool+ bath tub, soap and shampoo included- towels are old, especially the pool towels- there’s no ‘do not disturb’ sign for the room so expect to get woken up by the cleaners or try to tell reception to ask them to clean your room late if you need to sleep in.- weak water pressure during the day time- strangely it seemed like they were changing the pillows daily, couldn’t seem to find the same arrangement of pillows to sleep on each night.- Sun bed mattresses at swimming pool have seen better days. Broken, old, not appealing to sit on.-some nights we could hear bikes speeding along the main road, there is a bar in front of the hotel too playing loud music til...

We stayed for three days in January 2025 (high season). For two and a half days the nice looking pool was closed due to a maintenance issue. No apology. We were offered to use the pool at a different hotel which turned out to be very inconvenient. During the half-day we could use the pool we noticed that many tiles had been removed, leaving sharp edges and cement crumbling into the pool water. The deckchairs were old and falling apart. The cushions dirty with bird poo as nobody was looking after the pool area. The beach towels handed out had massive holes. As a positive, we had a large apartment style room with a full kitchen. Except that there was no cutlery, crockery or anything to make use of the kitchen. No chairs, table or clothes rack on the balcony. The bedside tables in the bedrooms had been removed. Above all the reception staff was grumpy wondering how you could dare to ask for something. We had a nice view from the balcony onto the pool area. But closing our eyes it felt like being in downtown Bangkok. Construction noise, generators running, noisy boat engines,...