Gately Inn Entebbe — Hotel in Entebbe City

The place is good and the ambiance is welcoming, the meals are worthy. The junior staff are friendly but one manager (lady) in particular made things bad and my guests got a bad experience as a result of her unprofessional character. On 6th March I recommended high class staff of a very reputable organization in Uganda and she had the audacity to receive phone calls of each letting the callers know that they were around but have stepped out without permission from any since it was considered a confidential visit at the place. This was so unprofessional for a manager to do after she was trusted to be the one to charge the phones because of her level at the restaurant and their positions in the organization. It's good later after she was interrogated she admitted to it and apologised but her actions had already caused harm. We don't think this group will come there again. If you are looking for a nice meal that is worthy to be spent on while in Entebbe it's the right place but if you are looking for a place with a professional treat look somewhere else because it is lacking here and to make it worse it's the management that is supposed to show junior staff what to...

Very warm and welcoming service. Delicious filling breakfasts (prepared even at 5 a.m. for early departure!). The property is mostly in shadow of several large trees, decorated with uniquely-looking metalwork sculptures. The furniture in the room also feels authentic: bedframes made of thick hardwood, bedside tables use giant tree cross-sections as tabletops. Although there was a safe in our room, we did not use it. The lighting in the room is rather dim, and the windows lack net curtains during daylight (for privacy), but these points were not significant for us. Also the electric sockets were only in one place - near the table with a single chair, although there were two of us. The hotel is located in between two busy roads, so car horn sounds may be a little bothersome during the first night, but you get used quickly. Although the hotel is located basically on the airport highway, a lot of our taxi drivers had difficulties finding it (maybe we were just unlucky). There is also a dog and a cat on the territory, and this, again, proves how nice and genuine the...

Had a wonderful stay at the Gately Inn. I really enjoyed all of the bird life in the quaint little garden. There are maribou storks, white pelicans, black and white hornbills, african grey parrots, and sunbirds that all visit the garden. The food was very good, the rooms were very comfortable, and the location excellent. It is a short drive to the airport, it is close to the mall, and it is walking distance to the atm, supermarket, and pharmacy. Massage service is also available and very good at a reasonable price. As an animal lover, I was also pleasantly surprised that they had the best dog in Uganda, Lulu, as a resident at the hotel. I definitely plan to go back next time I'm in entebbe.||The only downside is that it is close to a busy road, but the road noise quiets down at night. It wouldn't deter me from staying there again. Pros definitely outweigh...