Towed Town Camping — Hotel in Bristol

I struggled to enter the building, in the cold and dark trying to figure out the door code, it didn't recognise my finger because I was so cold and I felt unsafe being stuck on my own outside at night. Place was empty with no one to greet or help you. I tried to call the number for help but it went to voicemail and no one returned my call. The shower holder was broken, meaning for an awkward shower. Upon arrival, the shower block smelled strongly of damp from not being aired out properly. The room was fine but not great. The TV remote was out of battery. There were clumps of dust meaning I was sneezing and had itchy eyes from the allergies. At the time of booking, I asked a question about how to keep the room cool at night (because I can't sleep if it's too hot) and was told there was a heater in the room if I got cold ...? That didnt answer my question ...? Turns out the place is deathly freezing cold so that's good! I asked about using lockers the next day after check out, but had to follow up with this query that morning, and was told that I could only use them for 2 hours, which isn't very helpful for a whole day of exploring a city. I think I left my phone charger in the room so I enquired but never heard back. Turns out other people were staying there, but they didn't shut the front door properly after their night out. They also left the next door open so my section was really cold in the morning. Not worth the money, much better staying in a hotel for the same money but better facilities and...

You couldn't pay me to try and attempt to stay here again. There was long curly black hairs in my "clean" bed (neither of us have black hair), the caravan was in poor condition with stained walls and peeling fake wallpaper held up by tape, the "clean" shower and toilet cubicle was still damp with shower water. Our water jug inside was still half empty by whoever was there last and not refilled, nothing stocked in the honesty bar except half-empty bottles of room temp booze. The menu for the bar has been vandalised too and not changed back. No one cares about this place, it is in awful condition!

Cute concept, the worst execution. We booked for one night to stay over for a train the next day and it was horrendous. Left after two hours of trying to make myself not feel sick by the dirty state of everything and spent money on a different accomodation. Owners should be ashamed of themselves, literally any hostel is better than this. Makes my skin crawl just thinking about it. 0 stars if I could.

DO NOT RECOMMEND TO ANYONE WHO VALUES CLEAN BED SHEETS OR A ROOM THAT DOESNT STINK. There are similarly priced places with...

Would not recommend to women travelling alone or in a pair. Major security issues - my (locked) door literally got broken open by someone while I was inside, among other things. I had severe anxiety attacks about my safety during the night. When I complained, I wasn't at all happy with the response. If there was good customer service, it might have alleviated the situation, but what made it worse is that the responses were cold and dismissive. They did not seem at all concerned for my wellbeing. Unfortunately, they reported on Booking.com that I didn't show up for my booking, so I can't leave a review as a verified stay. However, I did stay there once and won't stay there again. I still feel triggered...