Days Inn by Wyndham Alma — Hotel in Alma

Some interesting thoughts. Check in was swift, which was great due to a long day of driving. My first room however was not. The first thing I noticed was that one of the lights next to the bed didn’t work. The second thing I noticed was stained fitted sheet. Third thing I noticed was that for some reason the tissue in the bathroom was soaking wet and plastered against the counter. The fridge had two ice packs in it from a previous guest. Went down and asked for a new room.||Second room was cleaner but still had its issues but these could mostly be overlooked except for one. The telephone is just a piece of decoration. There was no cord attached to it or the wall. There was not a cord in the room for the phone. I noticed this when I was going to find out what time breakfast was. Should my phone battery had died and I had an emergency I would not have been able to ask for help. Fitted sheet was again thin and stained, so I slept on the top sheet. The blanket had two burn holes in it from a cigarette. ||The alternative entrances also were unlocked when I checked in at 10. They do not have a key card reader to remain secure and anyone walking by could walk right in. So two large security concerns. ||The only reason I did two circles was the friendly interaction from the evening clerk, who provided a swift check in, and the night auditor who expressed sympathy and understanding on why I asked to be moved. I left before breakfast was served…maybe?||This property clearly is in neglect from its owners or mismanaged. I got the vibe that the staff cares but aren’t given the proper tools or/and understaffing is done. I have a feeling the staff is probably not paid enough; as well given the skipping of simple fixes to make this easily a decent hotel. My heart goes...

DO NOT STAY HERE! This specific Days Inn is corrupt! I booked a room through Priceline for my employee and they would not allow him to check in as they stated that the room needed to be booked under my employee (which I've never had an issue with this in the past). I was told to book the room under my employee's name and they would refund my previous room. I did just that and then came to find out that the charged me twice for 1 room. Ok no big deal must have been a mistake, right?... Wrong. I then proceeded to call Days Inn to get refunded for the room that we did not use. I was informed that they would not refund me and I needed to contact Priceline. Proceeding this, I contacted Priceline and was redirected to Days Inn as Priceline stated that Days Inn had charged my card stating that my employee had arrived and was occupying both rooms. I then called Days Inn back where I was informed me that I was not going to be refunded since they did not make any errors. The lady that runs this Days Inn is a corrupt, rude, inconsiderate individual who should not be in the industry of hospitality. At no point and time did she apologize or try to accommodate us in any manner, she was down right very direct and disrespectful. I will never dream of doing...

The overall appearance of this hotel both inside and outside is very very run down. We couldn’t get into our room, staff had to come put batteries in our key card reader. Location is sketchy behind a gas station. Pictures online do not represent this hotel. The floors were filthy. Shower curtain rod was very loose falling down off wall. Tile work in bathroom looked like cousin Eddie did it. The bedside lamp on the wall would spark. You could see it. Bedspread had 4 large burn marks which I thought were bugs at first. We stayed for 4 nights never saw housekeeping until late afternoon on 3rd night. Had to hunt them down for more towels and empty trash, which I did. Breakfast was awful. Cereal and a banana if you’re lucky. Oh no available milk for the cereal. Pool shouldn’t be listed as it’s clear it may not ever reopen. Management you know you need a total remodel. I’ll forward this to Wyndham corporate. We use the Wyndham app until now. We won’t be...