Mattress Firm Matlock Clearance Center — Hotel in Arlington

David was very professional, welcoming, helpful, patient and insightful from the hand shake greeting to the holding the door as we exited. When I left I felt vastly more confident and comfortable in my understanding of what makes a quality mattress. I never felt pressured or rushed. I actually did not make a purchase during our visit. With the knowledge I received, I shopped around and other salespersons were surprised at how knowledgeable I was. We decided to purchase a mattress with a competitor. David followed up with me and I explained to him we decided to go with a competitor and he was very understanding. Nevertheless, he was not willing to be out done. I gave him the make and model of the mattress we chose and his commitment to us went to work. Before I knew it he provided me with a better offer for the same mattress. Seeing that I had already tested the mattress I did not have to come back in to the store. He sent me a purchase link and the rest is history. Thank you David for making this experience one to remember. There are many more positive details of our in store experience that I did not share but I wanted to provide this review because I read reviews and I hope you can have the same or maybe even a better...

I feel that the sales person started out a little condescending. Telling me that everything I saw on TV was fake. That I can't judge the comfort of a bed by sitting on it, (Duah). Etc... It just felt like he didn't think we were serious about buying a bed and just wanted to get rid of us. But, after about 10 minutes of me asking a lot of questions, I realized he was very knowledgeable and extremely helpful. He was very technical in his answers to all of my questions about comfort, breathe ability, and durability of each type of mattress. We settled on the PURPLE 3 mattress and the highest end bed fittings and pillows. We ended up getting a very good deal and a one year payment plan with no int'rest. The bed was delivered 2 days later and they even took away our old mattress. I highly recommend Mattress Firm on Matlock and I-20 in Arlington TX. They have every type of mattress and they are very knowledgeable of each type for your...

I recently had the pleasure of purchasing a mattress from Mattress Firm, and I must commend Zionn for the exceptional service provided. From the moment I walked into the store, Zionn’s warm and professional demeanor put me at ease.

Zionn took the time to understand my specific needs and preferences, guiding me through various options with patience and expertise. Their deep knowledge of the products and ability to answer all my questions made the decision-making process smooth and enjoyable. I never felt rushed or pressured, which is rare in a retail environment.

Thanks to Zionn’s excellent advice, I found the perfect mattress that has greatly improved my sleep quality. The entire experience was seamless, from selection to delivery, and I credit Zionn’s dedication and outstanding customer service for that.

If you’re in the market for a new mattress, I highly recommend visiting Mattress Firm and asking for Zionn. You won’t be...