Garner Hotel Auburn - Seattle by IHG — Hotel in Auburn

Flew to Seattle with a hop over to Vancouver. Needed a hotel for the night the day we landed from an early flight, so as to not wear myself out hopping over the border.|My favorite hotels in Metro Seattle, are usually near South Center Mall. ||But I was shocked to find that they were at least 60% more than the last time I visited Seattle. Using all of the apps, Tripadvisor, Kayak, HotelsTonight, IHG and others, could not find a decent price below $250 per night, with taxes and fees.||The IHG app, did show a new addition to the chain and that was this Garner Hotel Auburn property. First thought it was scam website insertion, because it did not look like any regular IHG property I visited before.||After reading the reviews, decided to drive to it first, about 15 minutes more away from the airport in Auburn, than the South Center hotels. I asked to see a room, because my companion, she's kind of picky. They showed me a room, and I was very pleased. So I booked it on the IHG app for around $180 including taxes, (it was slightly cheaper than doing it with the front desk).||Location- South Central Mall area hotels are very close to the airport, which I prefer. However, this hotel was only about 15 minutes more further away (south) in an industrial type location. ||Exterior- Gives you the vibe from the outside of a motel, but it is basic and nice inside.|Staff- Everyone on the staff was friendly and helpful. I wanted to know where I could photograph Mt. Rainier, and they told me a perfect spot at a local cemetery. Even better spot than I've found in Seattle, before.|Room- My companion like the room and bed and thought it was a good choice. The furnishing were up to stuff and every thing was very clean.||Photos are from the cemetery they recommended, for viewing Mt. Rainier. Plus some other spots that I visited between Seattle and Vancouver. ||Breakfast- They had a decent breakfast in the morning, that was enough to hold you until the afternoon. Typical eggs, pancake machines, juices, etc.||The price was decent enough that not only did we stay here when we landed at SeaTac, we stayed here again, after coming back from Canada, spending one night, until our flight the next afternoon! ||Highly recommended, for 'reasonable sane' rates, compared to the hotels near...

The hotel is in overall good shape, but the service here leaves a lot to be desired.|| My wife and I stayed here as the last leg of our Northwest Washington roadtrip for two nights. Our first night seemed to go well. The room was overall fairly clean. Checkin was easy and friendly, and the bed was comfortable especially after spending the previous two nights camping out in the rain. However, during the day after and the second night of our visit there was a number of bad experiences. ||One of the rooms just down the hall from us was apparently flooded and as I was walking past the two workers that were standing there with not even a wet floor sign, they didn’t say a word as I trod right through a soaked carpet and soaked my socks and shoes, and only said “Sorry Sir” after the fact. ||Then, the water was later shut off to our room without even a heads up. We ended up leaving the room for the day so I’m not sure how long it was turned off but it was at least 90 minutes before we left.||We also wanted to wash some clothes in the guest laundry but weren’t able to do so due one of the dryers being out of service and the other being in use.||Then, when we returned we went to use the spa, I asked for four towels. Two to replace the ones we had used previously in the day, and two to use once my wife and I were done with the spa (because there are no towels provided in the spa…) The gals at the front desk that evening argued with me over their “two-towels” policy. Seriously? Do I really need to have you turn down the entire room just to replace the towels?||Such a shame that they’re letting bad service prevent them from really turning this place around since they...

The hotel is in overall good shape, but the service here leaves a lot to be desired.|| My wife and I stayed here as the last leg of our Northwest Washington roadtrip for two nights. Our first night seemed to go well. The room was overall fairly clean. Checkin was easy and friendly, and the bed was comfortable especially after spending the previous two nights camping out in the rain. However, during the day after and the second night of our visit there was a number of bad experiences. ||One of the rooms just down the hall from us was apparently flooded and as I was walking past the two workers that were standing there with not even a wet floor sign, they didn’t say a word as I trod right through a soaked carpet and soaked my socks and shoes, and only said “Sorry Sir” after the fact. ||Then, the water was later shut off to our room without even a heads up. We ended up leaving the room for the day so I’m not sure how long it was turned off but it was at least 90 minutes before we left.||We also wanted to wash some clothes in the guest laundry but weren’t able to do so due one of the dryers being out of service and the other being in use.||Then, when we returned we went to use the spa, I asked for four towels. Two to replace the ones we had used previously in the day, and two to use once my wife and I were done with the spa (because there are no towels provided in the spa…) The gals at the front desk that evening argued with me over their “two-towels” policy. Seriously? Do I really need to have you turn down the entire room just to replace the towels?||Such a shame that they’re letting bad service prevent them from really turning this place around since they...