Residence Inn by Marriott Dallas DFW Airport West/Bedford — Hotel in Bedford

I removed 1 star due to the missing exterior structure (see below).

The interior is top-notch and looks brand new, from the lobby to the rooms, and everything in between. Our studio suite room was on the 1st floor toward the back side, and y'all, it looked just like the bougie Hyatt we stayed at for an anniversary trip in Naples, FL. This room was fantastic! Gorgeous countertops, tons of space, and we were pleasantly surprised to see a cook top and dishwasher in the kitchen area. These little perks go a long way! They did a great job of separating the living room from the bedroom area, as well as providing functional closet and drawer space between the bathroom and bed. The shower is HUGE. There is a metal strip at the bottom of the shower that sounds like very faint music when the water hits it. The sound was really confusing at first, but it wasn't enough to frustrate me. If you or someone staying with you is sensitive to certain sounds, you can easily put a hand towel on top of the metal to erase the sound. The breakfast (included with stay) was higher end quality food products, and offered a good amount of variety. The gym equipment looked new and well taken care of. There is a filtered water station in the gym that is tall enough to fit large tumblers. I did not use the indoor pool, but it looked clean and didn't have the gross over chlorinated smell. The hotel's location is very convenient too, right by the highway. Now, there is one thing about this hotel that is a HUGE con. There is no covered check-in driveway. It's bad enough that there is no noticeable sign telling you where the front door is (we drove around the building twice!), but to not give people a covered area to unload their vehicles is the lightening and pouring down rain is pretty unacceptable.

Overall, our first impression of the hotel was very poor- having to haul our items from the car in the pouring down rain with lightning everywhere immediately made us very upset. But the nice and comfortable interior helped ease some tensions. I STRONGLY URGE the owners of this hotel to lower their prices until they install a covered area over the drive way in front of the front door. An open air pole barn or oversized carport would suffice. Soaking wet clothes, suitcases, work gear, etc...

I think this is the first time I’ve stayed at a hotel and wasn’t disappointed. I’m picky with hotels. I usually choose Holiday Inn but the one next door had bad reviews. In most hotels I can walk around the room and see spots here and there where there’s been repairs and it’s been lazily done and just looks tacky. This place is very nice, clean and the decor is great. The room is very comfortable and inviting. The bathroom was very clean. The towel rack was so clean and polished that I could look in it like a mirror. Cleanliness is a big deal and it can make or break the experience. Hotel rooms should always be spotless. We stayed in room 206 on 5/7/23, so thank you to whomever was the housekeeper for us. However, I think this is a relatively new building so it’s obviously going to be easier to keep clean and look nice.

The woman at reception was very friendly and welcoming. It’s so nice to see that these days. It seems like customer service has gone down the drain the past few years so thank you kind reception lady.

I seriously can’t say enough about how good our experience was. I will 100% stay here again if I’m in the area. It’s pretty pricey but it’s...

It’s not often I leave a review for a Hotel, even less one for Residence Inn. However, this one breaks the mold. The hotel is a newer property, and while it’s conveniently located, it’s in an area that isn’t surrounded by much commercial development yet. This is good because it’s quiet and not a far drive from food and other options. So many positives about this property. The staff behind the desk was very friendly and accommodating. I had just drove a long distance and was not in the mood for dealing with people, but she was kind and warm. The perfect deposition for what I needed at that moment. When I arrived in my room, I was pleasantly surprised with the amenities. Everything I needed was there. A well apportioned kitchen, comfortable Living Room, I’m very comfortable bedrooms. The large bathroom in the master suite was more than I could’ve hope for. I could’ve easily stayed here for a whole week without any second thoughts. The only improvement I could recommend is that it was difficult from the outside to identify where I should check in. A simple sign that reads “welcome” would be helpful. I have added this as a favorite property for the next time...