Shady Knoll Campground — Hotel in Brewster

EDIT: Astonishingly hostile, shrill, and unprofessional phone call received at 11:30am on 6/12. Owner/manager (?) called about "nasty" reviews and "slander" (note: nothing above is "slanderous"...just because someone doesn't like what you have to say about them, doesn't make it untrue).||||Generally just confirmed my initial impression surrounding the lack of professionalism exhibited by this establishment. If they are willing to call someone up and, instead of try to address and rectify any misunderstanding are INSTEAD looking for a fight...clearly these folks are just a hot mess. DEFINITELY stay away.||||Original Review: "POLICY IS POLICY", even when it is detrimental to their business.||||So unfortunate. I run an event that tries to support local businesses. We reserved and paid for 5 campsites one weekend, and referred a number of our vendor to this location as well.||||Despite that, the campground would not hold reservations for the following weekend without full payment in advance. We asked them to hold it for three days and were told "policy is policy".||||Also, apparently one of our campers taking their child to the comfort station in the rain, so they drove over. Apparently they had barely parked for a moment before somebody in a staff shirt came out berating them for parking there. At 2:00 a.m. Ridiculous. But again, apparently, "policy is policy", logic and business sense be damned.||||Terrible way to treat a business looking to grow a relationship and not only paid for a number of sites, but directed campers...

EDIT: Astonishingly hostile, shrill, and unprofessional phone call received at 11:30am on 6/12. Owner/manager (?) called about "nasty" reviews and "slander" (note: nothing above is "slanderous"...just because someone doesn't like what you have to say about them, doesn't make it untrue).

Generally just confirmed my initial impression surrounding the lack of professionalism exhibited by this establishment. If they are willing to call someone up and, instead of try to address and rectify any misunderstanding are INSTEAD looking for a fight...clearly these folks are just a hot mess. DEFINITELY stay away.

Original review: "POLICY IS POLICY", even when it is detrimental to their business.

So unfortunate. I run an event that tries to support local businesses. We reserved and paid for 5 campsites one weekend, and referred a number of our vendor to this location as well.

Despite that, the campground would not hold reservations for the following weekend without full payment in advance. We asked them to hold it for three days and were told "policy is policy".

Also, apparently one of our campers taking their child to the comfort station in the rain, so they drove over. Apparently they had barely parked for a moment before somebody in a staff shirt came out berating them for parking there. At 2:00 a.m. Ridiculous. But again, apparently, "policy is policy", logic and business sense be damned.

Terrible way to treat a business looking to grow a relationship and not only paid for a number of sites, but directed campers...

Very quiet camprgound. Had site 58. We did make reservations in March for the weekend of June 27th and told them there would be 1 camper and 6 women. /they thought it was 4 women but let us have the site. The bathrooms were very clean and free showers were a plus. Only stayed there for the weekend so we can have a beach day. Were very grateful to Jim and Larry who work there and helped us with the camper when we had a slight malfunction closing it up. The draw backs with this camp ground is you HAD to leave it to do anything fun but that was our plan so it really wasn't an issue with us. The sites are small. they charge for an extra vehicle and fires HAVE to be out at 11pm which to me is telling 6 grown women that we had to go to bed because there isn't much to do when you put the fire out but go to bed. Most likely won't be using this campground again but I would recommend it to other people who really like a quiet area to escape. We are use to camping by a river, huge sites, pool and AWESOME game room in NH but we really wanted a beach this time. Oh this is also a Sam's Club campground which is why we chose it since I have a membership. Planning on trying other Good Sam's camprgrounds in the cape area in years to come to see how they compare...