Bridgman Inn — Hotel in Bridgman

I selected this motel because it was the only reasonably priced motel in the area and we were only staying for one night. When we arrived, the building was dilapidated appearance and there was a sketchy-looking guy working on a broken-down car out front--it actually looked like it was out of business . I was so put off, I asked to see the room before we checked in. The room itself was nice enough, with neatly done fresh paint, new furnishings (albeit minimal) and linens, and bathroom fixtures. The bed was comfortable, but the pillows were awful. I'd give it a B for cleanliness. The A/C unit, which appeared to be new, was incredibly loud and woke us every time it came on. We were also awakened around 1 am by what sounded like power tools or vacuuming, which went on for about 30 min. The cable TV signal went out around 11 pm. The door to the room, which opened directly to the parking lot on a busy street, had no lock other than the knob lock. I didn't feel particularly safe and would not have stayed if I had been alone. I often stay in budget motels on the road. This wasn't the worst, but vibe of this place was very off-putting and not worth the savings. Would not stay...

My daughter ran into vehicle trouble caused by a freeway accident returning to college and happened to stop in the the Inn's parking lot to assess damage. The friendly female receptionist, Shawna, happened to be leaving her shift at 5PM and offered her assistance and genuine concern, despite the 12°F winter weather. Shawna followed her to a service station, and described to the service station crew on what she saw while tailing my daughter's vehicle. Then, she led my daughter to a nearly mechanic and waited in the parking lot until my daughter's friend arrived. I've vacationed at dozens of 4 and 5 star resorts, countless cruises and don't recall a service professional like Shawna who's went way above and beyond the call of duty to help someone in need. Rest assured that if even a modicum of this level of dedication to service and genuine compassion is applied to guests of this establishment, you'll be sleeping well and enjoying your stay. The world needs more people like...

I lived here for a two month period and was moved to 5 different rooms. All of them had bed bugs. I don't mean one or two I mean nests of these blood suckers. Every single room I moved to. All bad. I had videos I had recorded on my phone and pictures. Showed the owner he said he was aware his rooms were infested but costs to much to treat and was closing down soon anyway. Its been 3 years and he's still shuffling his rooms. He wouldn't refund my money or give me a discount just said go elsewhere. My 5 year old had welts on him, all over his neck , his face, and his torso from these bugs. I was irrate. I had to unplug my phone in the room because this man would call my room in late hours asking to trade sexual interaction for room payment. His wife and him both live there behind the office. Sick, nasty place with a pig for a owner. SHUT THIS PLACE DOWN!!! Called city commission on them. Need more...