Here are a few tips for when shopping here. If you buy an expensive bed, they DO offer several payment options: You can pay outright, all at once (which I suggest, if you can), you can finance it with 0% interest through Synchrony bank (if you have a Wal-Mart credit card, same company), OR...if neither of those are an option for you, they have a 3rd option: Pay it off within 1 year (with a 90-day buyout option), but interest is added. First of all, I do NOT suggest taking that 3rd option AT ALL, but if you must, then I STRONGLY suggest doing the buyout in 90 days! Mattress Firm uses a 3rd party company to deal with their payments for this 3rd option. That company is called Progressive Leasing. Go look them up BEFORE you buy anything!! They are an outright terrible and shady company with fake smiles and scripted responses. That "interest" that is added, DOUBLES your purchase price. The only way to avoid that is the 90-day buyout. Also, your first initial payment does NOT go towards your purchase...it just goes to Progressive leasing as a "fee"....you might as well throw that first initial payment out of the window while driving down the highway because it's the same thing! I'm giving 4 stars because my experience there while shopping was pleasant. Lou was great in helping me find what I needed for my back problems. He was also great in doing whatever he could to get me the best price. He may or may not have mentioned the doubled interest rate...I honestly don't remember now, but I don't think he did. He also did not warn me of how shady their payment company is, though he may honestly be unaware of it as he is a salesman, and once the sales are made, it is out of his hands. So, 5 stars for the salesman and the actual company. Minus one star for the company not handling their own...
Read moreI just had an incredible night's sleep thanks to my new mattress that I bought at this location. Matt was very nice and helpful. I went early in the day and would advise doing the same. This is not a decision to take lightly or hastily. After this store I went to three other mattress stores. One thing I've noticed is that the mattress business seems to be going towards the high end of the market. Many salesmen want to sell you a 4 thousand dollar bed and when they realize you're not that person they lose interest in selling you a mattress. I am old fashioned and I like the traditional innerspring mattress and Matt was very helpful in finding me what I wanted and patient in answering my numerous questions. If I ever have to get another mattress I will come to this store right away. I realized after I purchased the mattress that I could have gotten an online coupon for 50 dollars so before you purchase anything make sure to check out...
Read moreThe experience I had was far beyond what I expected, they were absolutely amazing, I was recently in a motorcycle accident, I'm lucky to be be alive broke 7 of 12 vertebrae in my back, broke my ribs fractured my neck broke my leg in 2 places, needless to say I'm in a ton of nonstop pain, they helped me pick the best possible mattress fit for me and the patience was of the upmost best, (I just learned how to walk again, currently using a walker and getting in and out of bed isn't easy) I truly enjoyed the experience I had at this location, I felt welcomed at the store the moment I walked in, she stood up and came to the door and greeted us......I hate to write a book of a review but my experience was awesome! Thank you...
Read more