Chipotle Mexican Grill — Restaurant in Brimfield Township

Came during lunch and got a burrito. Dirty water from underneath the chicken pan dripped into my burrito and I let the worker know. She responded rudely and asked “so, you want me to make you a new one?” I kindly responded with “yes, please.” She then remakes my burrito with the tiniest of servings. Fast forward to me getting my fountain drink… I let the workers up front know they were out of the soft drink I wanted. They let me know okay…I wait about 5 minutes and no one goes to refill it. I ask again and his response was “no one here can refill it.” I can understand if no one was actually just not trained to do that, it just would have been nice and saved me some time if he just said that the first time I notified him of it being out. This location used to be much better last year. I’ve noticed in the past few months it has gone downhill with service and...

Unfortunately it seems the staff at 9:10 was trying to close early and had ALL OF THE CHAIRS on top of the tables making no comfortable or open places to sit. I would like to think maybe they were cleaning the floor but that is not the case. When I went to order my steak bowl the young lady helped me barely put any portions in and by the time it was done it looked like 1/2 the size it should be. My suspicion in that they were trying to conserve inventory so they didn't need to make more for the night.... They also only had 3 bags of chips left that one of the employees pointed out. (Probably since they were so excited to close in an hour and fourty five minutes that they didn't want to make any more) If I managed this store I would rethink the late night staff since they don't seem to want to do their job but rather plan an...

I normally go to the Chipotle on George Washington Blvd. But my fiance and I were hungry after doing shopping, so we stopped in. Never again. The portions here are so small compared to the other one. My fiance received not even a full scoop of steak and was charged for double protein when he asked for a little bit more (it was literally like 5 small pieces of steak plus another half of scoop for "double"). Plus, the workers were nowhere to be found except for one, and the worker yelled, 5 workers came out all putting their phones away, laughing. They didn't wash their hands or anything. And they were rude like we inconvenienced them. I won't be stopping in again.

Update: the steak was dry and cold, rice wasn't even all the way cooked and the lime from it OVERPOWERED the whole burrito bowl, and the beans...