Angler's Inn — Hotel in Cape Coral

Before I begin, I just want all the readers to know that I NEVER HAVE WRITTEN A REVIEW FOR ANYTHING, BUT I ALSO NEVER HAD A HORRIBLE EXPERIENCE LIKE I DID AT ANGLER'S INN IN MATLACHA, FLORIDA OWNED BY JEANETTE.

Situation: Booked 3 nights. Had to return to Miami the 2nd day for college class. Planned on returning that night after class (after driving 2.5 hours), but told Jeanette she could try to rebook our room if we could get a refund for the 2nd and 3rd nights. (we didn't really like it the 1st night, so we didn't care if we came back or not). Since Jeanette never said she booked the room (even when we explicitly asked her prior to leaving Miami and coming back to Matlacha), we came back to get our money's worth.

The owner Jeanette was completely rude to my friend and I when we stayed there this week. Her rude awakening at 11am with a loud knock saying "GIRLS ITS 11 TIME TO GO" when we weren't due to check out until the next day was inappropriate. When we tried explaining this to her, her direct quote was "bottom line is, YOU CAN'T STAY HERE". Mind you- this was the morning after we had arrived back at our room at 10:30pm, exhausted, only to find our hotel room door was locked and there was someone else sleeping inside OUR ROOM. Jeanette claimed it was a "miscommunication" but our back and forth text communication clearly states we would be returning later that night if she was unable to rent out our room. She was supposed to NOTIFY us if she rented the room. So we clearly asked her before heading back to our room if she had rented it and her answer was "??" as if she didn't understand English. When we arrived to find our room occupied by someone else, luckily there was another open room where we could sleep until Jeanette would so rudely burst in in the morning AND LITERALLY KICKED US OUT FOR NO REASON. WE HAD PAYED FOR 3 NIGHTS!

Since we are young ladies, I blame her rudeness on a desire to rip off young girls. I don't think she would have acted this way had we been older adults. My theory is she knew that the other 3 rooms were checking out, and wanted to trick us into coming back and filling a room... a room which is highly over priced for the quality to begin with.

Speaking about quality of the rooms, the first room we were in (Room 4), had only scalding hot water in the shower. The cold water spicket didn't even turn so the only option was to get burnt by using only the hot water side. The television didn't work in Room 4. The room smelled like a dirty mop and was old and dingy.

The "Captain's Quarters" (Room 1) which we were forced to stay in the second night had stained sheets and the toilet did not flush. Also old and dirty, with dust caked on everything.

The owners advertise that there are bikes you can use. Literally every single bike had broken or flat tires and were completely rusted. Couldn't even use them. The photos show a tandem bike, which doesn't exist at the hotel.

This was the biggest waste of money I have literally ever experienced. Jeanette literally ruined our entire week, which was supposed to be a farewell trip for two best friends from childhood after we get separated across the country due to our jobs. SHE RUINED WHAT WAS SUPPOSED TO BE A RELAXING WEEK BEFORE TWO BEST FRIENDS, LIKE SISTERS, ARE TO BE SEPARATED BY THOUSANDS OF MILES.

I am still so LIVID that I had to post our experience with this place. I tried complaining to the Better Business Bureau, but turns out they aren't even certified....

Great first impression because shortly after booking in Hotels.com.com I received an email from the owners saying they were looking forward to our stay and meeting us. Checkin is at 2 pm, I received a text from Janette and Karl letting us know that our room was ready when we were and where to get our key. As soon as we got to the inn, we were greeted by Jamette and Iffy, her little puppy. My grand daughter was icer the moon getting to hold her. BTW, this is a pet friendly place. There are bikes a d kayaks to use during your stay. They are all in great shake. We were only staying for the night so we didnt get to utilize everything. I saw they rent boats and hane sunset cruises available. This little town is a gem and so much to do if you enjoy live music, great seafood a d eclectic art galleries. Lots of gift shops around too. Bring a fishing pole, you can either fish off the dock or go to the bridge down the street. The owner is absolutely pleasant and shows you around. She is readily available for you. I will be completely honest about this property. These are not handicap friendly , or if you are heavy. The sink and entrance to the shower takes some maneuvering to get between. . The room is very small. It's like a studio. I'd say ok for two adults and two children. The twin sleeper in the room would be wonderful if maybe it had a new mattress or a memory foam topper. I let my daughter and gran daughter sleep on the queen bed, while I took the twin sleeper. It might have suited a small child. I felt the springs in my back all night a d couldnt find any comfortable position There was one small thin pillow in the drawer, in dire need of filling. This is a really cute mom and pop Florida style motel unit, just needs some fine tuning of comfort upgrades in the bedding. There is a nice screen patio to have your coffee in the morning and lounge chairs by the dock. The Wifi is excellent a d there is a nice binder with reccomended things to do and restaurants.

This Inn is in a residential neighborhood which makes it ideal. Nice and quite. I've already told a few friends about this gem. I thought at first who would move from the Keys to this town. I now know why. It's a great place to...

As nice and enjoyable as a small (4 room) hotel can possibly be. Rooms are "efficiencies". (No stove but every other amenity of an efficiency. Plus an outdoor grill, so who needs a stove? Besides, who wants to cook on vacay? ;) Comfortable bed. Clean and freshly painted. Good A/C. It has a dock / seating area that sits alongside on one of Matlacha's mangrove lined canals. The mangrove and trees are home to pelicans and other wildlife. There's an Osprey family that lives on a pole-top nesting area that is plainly visible from the dock. The Osprey's activities are attention grabbing. Did I mention that each unit comes with kayaks for the guests to use on the adjoining canal. There's also a walk-in/out screen-house attached to each room, so there's no "mosquito problem" when sitting outside at night, star gazing. The motel sits about 200 feet from Matlacha's main strip, so it's an easy and safe walk to the restaurants and stores. It's also a very short ride to Pine Island for sunset watching. All that and the price is right. Last, but not least, the inn's owner-hostess, Janette, is as welcoming and helpful as an innkeeper can be. I'll be a return visitor in future...