Super 8 by Wyndham Cartersville — Hotel in Cartersville

Now I know there are good and bad reviews - people can and DO have different experiences at the SAME place! The staff can have an off night, or maybe they are new. . . But MY experience with this hotel was wonderful. Details are below.

After trying a few other hotels in the area, (BW, & Econo), we stumbled upon this place, and SO glad we did!!

The rate was very decent. Checking in was quick, short, & painless. Brian, was , PLEASENT, WONDERFUL. FRIENDLY, and more than happy to answer any questions we had, and assist us with our stay. Brian told me upfront, that due to the COVID pandemic, they were NOT doing breakfast, which is understandable, (and most hotels have stopped breakfast during this virus). Brian told us in detail where our room was, and bid us a goodnight. Upon entering our room, I noticed, it was clean, but appeared to have everything needed. I had an issue working the direct tv, and the front office resolved it RIGHT AWAY. I also went to inquire about extra blankets, and they were VERY friendly about that as well. It was no longer Brian, but a young dark haired woman. SUPER SWEET!!! I went back to my room with the blankets. The mattresses weren't brand new, and YES, I checked for bed bugs, (I always do), and found ZERO SIGN of them. 😁 I was pleasantly surprised how comfortable the beds were!! The pillows and blanket as well!! I also want to mention the shower - HOT water, and awesome water pressure!!!

Housekeeping ask if we wanted our room cleaned the next morning, but being we were staying 2 nights, we declined. The housekeeper was pleasant, and she smiled as well. Super friendly staff!!

The 2nd night there, I needed a bulb replaced, and although I volunteered to go to the office and get a bulb, Brian insisted he bring it, so I wouldn't have to get out in the cold with my 2 year old grandson.👍

On Sunday morning, we were loading up to check out by 11a.m. but, we felt no rush, even though we were out on time. We saw housekeeping again, and she wasnt trying to hang around to get in our room to clean, like some do, she smiled, and said good morning to me. I drive around front to hand my key cards in, and the guy there this time, was also just as pleasant as everyone else had been. I told him, my grandson had dropped some powered donuts on the floor, and the crumbled apart, into a mess, and I'm so sorry, he just laughed waved his hand, and said dont worry about it.

I didn't see filth or dirt in my room. Plenty of towels, washcloths, and hand towels, and tissue paper. Mini fridge was cleaned and worked properly, as did and was the microwave. In room coffee pot with coffee was there, although I didn't use it. The hair dryer worked great. The was an iron and ironing board in my room, I didn't use those either. I was able to park right in front of my door, which was a PLUS!!

Dont overlook this place! Sure, its not "Gramercy Park Hotel" or "The Roxy" in New York, but it's not dump, and again - PROPS to the staff that was there...

My reservation was for 3 nights. On the outside and location seemed ideal and looked pretty decent. It is not the hotel i have stayed in before while visiting. A coworker of my Friend says her guest stayed at this location before and it was acceptable. The coworker also lives right behind the location so how bad could it be?.|The hotel it self needs some makeover work, on the grounds, the exterior and interior. Ceiling had water damage and coming loose. The carpet was terrible. I never walk around without shoes, but for sure not in this place. The room was not very clean, linen the same. So immediately not the most comfortable. But the thought was i'll clean up enough to make do. |There is A LOT of activity in the parking lot and only got worse as the sun went down. In the morning there were cases or empty beer bottles, food packages, clothing, large garbage bags everywhere. By morning i mean 5:30 A||The provided coffee and muffin for the breakfast is better off left there. Which, probably was what happened and how i ended up with the one I had. I saved the next client and tossed it for the spiders and roaches to eat. ||The next morning, when my friend came to pick up, she wondered what had happened overnight as it was trashed outside. ||That day we canceled the existing reservation and went to my other location. Price was the reason I went somewhere else. a few dollars for more restful stay. ||Needless to say if you have Wyndham rewards and you leave before reservation is up they will not give you credit for the night you do stay. I had to pay for 2 /3 nights. So in the end I spent more per night and a night I actually did nto sleep there. ||Her husband. an first responder in the city was also happy...

A few days ago I had made reservations for my husband and I to stay on a weekly basis until my husband is done with work here in the area when I had called I had talked to a gentleman and I was assured that this was the cleanest hotel in the area so I booked my reservation for a week mind you we are coming from Kansas where we were in a super 8 for a week and it was a wonderful place it was clean and the staff was friendly. Here in Cartersville Georgia my husband and I been driving all night got here early this morning to check into our first room which was room one 112 which when we came in had roaches and a centipede I called to the front desk and was told to come back up and get the key for a room 120 well we never went in there because the curtains were closed and the AC was on so it was occupied went back up to the front desk was given room 108 roaches again so I went back up and they requested my refund and the lady told me that she was not able to give me a refund and that I would have to wait and talk to the people that come in in the morning mind you this was a $400 that they already took out of our account so I wanted to get to the bottom of this and I waited there and slept in my car there to talk to the manager in the morning which the lady that came in was very rude but did give me my money back I will never be staying there because I hate bugs and we are not going to pay $400 a week to stay with bugs or rudeiness so don't stay here only this will post is I touch a star. But not even...