Super 8 by Wyndham Kingston — Hotel in City of Kingston

I stayed at the Super 8 on Washington Ave in Kingston last night.||||The general manager should be fired, and whether or not I press charges remains to be seen. This was the most off the wall, bonkers, horrific experience I have ever had in a hotel. ||||One of the reasons I picked this hotel was because it said “pet friendly.” The hotel was a dump and I can say with a fair amount of certainty that nothing has been updated since it was built, down to the lamps. My blanket had crusty white stuff on it, so that was cool. Common area looked like it hadn’t been cleaned in weeks.||||I paid via Priceline using my CC and gave the front desk a copy of my license and filled out my vehicle information. I stayed at a hotel to have a night of peace as I am trying to leave a bad situation.||||I hung a do not disturb sign on my door. I was exhausted, and I ended up being up sick until 5:30 AM. At 11:15 AM I was woken up by the general manager pounding on my door. He didn’t stop banging and kept telling me to open the door. I thought he was the police. (They came later!) He kept telling me it was past checkout time and I had to leave. My dogs started barking and he then told me I would have to pay more because I had them. What?? This is a pet friendly hotel. I told him I was up sick all night and to charge my card whatever he wanted, to just leave me alone. He didn’t. He then told me he would not allow me to stay another night, that I needed to leave the hotel right away and he was calling the police! I tried getting a hold of someone to help me, but when I called the 800 number I got someone who barely spoke English and was of absolutely no help. When the police arrived they were very kind, and said the hotel manager calls them fairly regularly. I told them my situation and one of them went and talked to the hotel manager. I didn’t want to stay an extra night, I just needed extra time to leave because I was really sick. The cop got the hotel manager to let me stay late if I chose to, which I thanked them for. They said that the front desk didn’t have my card on file and that is the reason the hotel manager gave for telling me to leave, which was a lie. If I pay for a room through Priceline, I then check in and give any information I am asked for. If it’s not everything that they were supposed to get, that’s on the hotel, not me. However, I would have happily given them a copy of my cc if I had been asked for it. The cops left and I called down to the front desk to give my cc number and I was then told if I was going to stay longer my card would be charged for another entire day because housekeeping would be gone, as well as a fee for my pets. I left right away. ||||I have stayed at probably 200 hotels. Not once - EVER - has anyone EVER bothered me if I stay past checkout, nor have they charged my card. They certainly have not banged on my door like a psychopath telling me to leave 15 minutes past checkout time. Calling the cops? Absolutely ridiculous and that hotel manager should no longer work there. I was shaking because he scared me so much, ESPECIALLY given the reason I was there. ||||This situation was traumatizing and COMPLETELY unacceptable. The hotel manager thinks he has much more power than he does. He is a hotel manager, not the president of the United States. That being said, he needs to find another line of work. ||||A man who stands outside the door of a woman, alone, harassing her and intimidating her, then calls the cops when she has done nothing wrong, MUST have consequences and perhaps further training on how to do his job...

Oh gosh, where do I start? The desk clerks I originally spoke with were very, very nice. When I checked in I was impressed, my stay having been preceded by the Hampton Inn JFK Airport, which lowered my standards. I noticed 24- hour carafes of coffee and hot water for tea in the lobby. Which was great but Wyndham management should be aware that any serious hot tea-drinker retreats in horror at the sight of Lipton’s. Anyway, when I got to my room, although a little shabby, the bright bedspread and fluffy while pillow puffs looked very inviting. But I needed to use the loo—and, how do I put this? Not only was the bathroom barely touched, but someone had left me a horrible surprise. I ran screaming into the hallway as though I expected to be the first person ever to use that toilet. While we all know that’s not true, we like the illusion that our toilets are sparkling clean and ready to receive guests. I used to like those paper bands around the toilet seat and the toilet paper edge folded especially for me.

I think the housekeeper and the desk clerk ran in to see, flushed, and ran back out again, telling me they’d fixed the problem. I’m sure they were thinking, “doesn’t she know how to flush a toilet?” There was no paper band announcing “Sanitized For Your Protection!” Just a dirty wall and a flushed toilet bowl.

The room was just not that clean. Crumbs on the nightstand, grimy-looking surfaces. I sat on the king-size bed and watched TV and talked on the phone for about 2 hours, reluctant to encounter any more surprises.

I also want to mention here that right now the Delta virus is on the loose, and no one seems to be wearing a mask up here.

The TV was fine, although TLC was mysteriously missing, so I couldn’t watch 90-Day Fiancé.

This morning I got out of bed at the grueling hour of 9 AM to collect my “breakfast bag.” I was appalled that there was a huge private family gathering in the tiny breakfast room. There must’ve been 50 people! They were very kind and offered me some food, but not one of them was masked.

And as if I had not already taken my life in my hands out there in the lobby, the breakfast was so horrible I think you need to be warned. The desk clerk had kindly offered me two breakfast bags— each one containing a very sweet granola bar, a cup of juice, a tiny “muffin” loaded with HFCS and oil, and my first sighting of canned “fruit cocktail” since childhood. After all that’s been written about the damaging effects of sugar, I was really surprised that a large chain would still be offering this menacing breakfast containing about 200 grams of sugar. I left all of it behind.

So, that’s my review. Needs better cleaning. Needs to take social distancing more seriously. Needs to give out a better breakfast— how about oatmeal and a real bran muffin? Or an apple and two hard-boiled eggs? Yogurt, even, or a whole-grain roll with some cheese?

All for an insane $165, because it’s in this lovely, rather pricey rural setting. But really, if you’re charging $165 it should at least be clean, and the meals should be up to current nutritional standards, not those set...

I stayed at the Super 8 on Washington Ave in Kingston last night.

The general manager should be fired, and whether or not I press charges remains to be seen.

One of the reasons I picked this hotel was because it said “pet friendly.” I paid via Priceline using my CC and gave the front desk a copy of my license and filled out my vehicle information. I stayed at a hotel to have a night of peace as I am trying to get out of an abusive relationship.

I hung a do not disturb sign on my door. I was exhausted, and I ended up being up sick until 5:30 AM. At 11:15 AM I was woken up by the general manager pounding on my door. He didn’t stop banging and kept telling me to open the door. I thought he was the police - but they came later. He kept telling me it was past checkout time and I had to leave. My dogs started barking and he then told me I would have to pay more because I had them. This is a pet friendly hotel. I told him I was up sick all night and to charge my card whatever he wanted, to just leave me alone. He didn’t. He then told me he would not allow me to stay another night, that I needed to leave the hotel right away and he was calling the police! I tried getting a hold of someone to help me, but when I called the 800 number I got someone who barely spoke English and was of absolutely no help. When the police arrived they were very kind, and said the hotel manager calls them fairly regularly. I told them my situation and one of them went and talked to the hotel manager. I didn’t want to stay an extra night, I just needed extra time to leave because I was really sick. The cop got the hotel manager to let me stay late if I chose to, which I thanked them for. They said that the front desk didn’t have my card on file and that is the reason the hotel manager gave for telling me to leave, which is a lie. If I pay for a room through Priceline, I then check in and give any information I am asked for. If it’s not everything that they were supposed to get, that’s on them, not me. I called down to the front desk to give my cc number and I was then told if I was going to stay longer my card would be charged for another entire day because housekeeping would be gone, as well as a fee for my pets.

I have stayed at probably 200 hotels. Not once - EVER - has anyone EVER bothered me if I stay past checkout, nor have they charged my card. They certainly have not banged on my door like a psychopath telling me to leave 15 minutes past checkout time. Calling the cops? Absolutely ridiculous and that hotel manager should no longer work there. I was shaking because he scared me so much, ESPECIALLY given the reason I was there.

This situation was traumatizing and COMPLETELY unacceptable. The hotel manager thinks he has much more power than he does. He is a hotel manager, not the president of the United States. That being said, he needs to find another line of work.

A man who stands outside the door of a woman, alone, harassing her and intimidating her, then calls the cops when she has done nothing wrong, MUST have consequences and perhaps further training on how to do his job...