Picnic Pizza — Restaurant in City of Kingston

This place was great but has gone completely downhill. They have good recipes and if you luck out and get it right it's going to be good. The problem is they never get it right twice in a row. One time it's burnt. One time it's so greasy you can fill a bowl with the oil. On my recent visit the dough was so undercooked it was partially raw and some toppings were raw. They have changed some recipes and are using cheaper ingredients in some things and it shows. At the same time they raised all the prices. It's sad really this was a much loved local institution. I've recommended many people to come to this place over almost 20 years. Further compounding the problem is that one of the operators uses the place as some kind of bully pulpit. He spreads malicious gossip and smears about members of the community and other customers. This isn't small town gossipor good natured "ball busting" this is "conservative" mafia smear campaign blacklisting type stuff. The guy even boasts about how he abuses the unwelcome customers likely as overcompensating for certain shortcomings. I feel like the other guy is really trying but the partner is dragging the whole thing down. I don't know about you but I don't need a bunch of bad vibes, negativity and right wing politics on my dining experience. Whatever you are about is your business but don't force it on diners. It's a damn shame what has happened to this place. They just finished a remodel so the inside is slightly nicer than it was but that doesn't offset sky high prices, cheaper ingredients, burnt, raw or overly greasy inconsistent food, negativity, bad vibes, RW politics and an inhospitable...

So this was my expierence.

First, when I called to place the order the girl who answered by the name of Emily didnt have proper phone skills. She did not greet by her name (I found out her name because it was on the receipt) or the restaurant name all she said was "Hi, what can i get you" Not friendly at all. Then when I went to tell her my address for delivery she was like "what?... what?... what?... Hold on... I dont know what your saying" when I was saying it clearly. Another lady came on the phone and was like whats your address, very demanding. So, they finally placed my order told me 30-45 min wait. An hour later I called them and asked when my food would arrive and they said "it left already, it will be there soon" 10-15 mins later finally the guy with a black hat and glasses came to deliver the food and he said the total, I gave him the money and before I could even pull the $5 bill out of my back pocket for his tip he said very rudely "huh, no tip tonight?" and walked out. In my head I said well if you would've waited a minute. Then I opened my food and it was COLD! The cheese was thick and not even melted any more I had to microwave it! The food was good but the service sucked. I will stick to Kings Pizza on Greekill Ave, Kingston NY. Awesome food there and always great service, They may not have delivery but I know I'd get...

I will NEVER EVER Order from this place again! I don’t care if they give me a free order or it was the last pizza place in Kingston! The food is trash! After I paid almost $50, they originally told me 25 mins and that 25 minutes turned into 50. Then They gave me slices I did not order, on top of the slices ALL coming cold! The mozzarella sticks came cold and not cheesy.my receipt didn’t even have my full order on it! They just threw whatever slices they wanted in the damn box. And then gave me bread sticks which I didn’t even order smh. I called and spoke to the manager who said “I don’t know what to tell you. We’re busy that’s what happens when you have food delivered”. And here’s the kicker…. I LIVE RIGHT ACROSS THE STREET! Literally 30 seconds away! I shouldn’t have had cold food! The manager was VERY rude and arrogant! Didn’t offer me my money back or anything! Do yourself a favor and DONT ORDER FROM PICNIC PIZZA! Go elsewhere! This place should be shut down! Absolutely HORRIBLE! It is not like it used to be. The new owner obviously doesn’t care how his business is ran and it shows! They need a new manager in there who cares about the customers! It’s a very bad look on the business. Anyone that says this place is good is...