Downtowner Inn — Hotel in Grangeville

Taking into consideration my extenuating circumstances, this business has managed to compound the misery. I understand budgets and profit margins, so when I get charged THE MOST and receive THE LEAST from an establishment I just know someone at the top is being greedy and exploiting the common public. There are only 2 or 3 motels available in the next 50 miles... Most people just want a bed. They have the funds to fill in the gaps for convenience and supply, such as adequate cell coverage with wifi/hotspot, or even a budget to get the nicest room possible and a grocery budget. I, however, have been forced into the circumstances by acts of nature, and while trying to provide emergency shelter and heat for my daughter and myself, I chose this business from the online prices, looking for the best bargain I could find. The price online was listed at 85$ and my total charge, which was debited IMMEDIATELY, came to 125$... a 50% markup for "Taxes and surcharges"... This was applied at the very end and was only noted in the receipt informing me of the total that has been charged to my card. I was not eligible for a refund since I made the reservation for that night and lacked the 24 hours to give notice of cancellation. No refund would be applied until several business days later and I have no more money to go rent a better room. Now that I am checked into the (VERY COLD) room, there is only one bed (The site listed 2 queens) and the wifi is not working and the window heating unit is blowing cold air requiring my daughter and me to stay bundled in our winter coats under the covers. The room has a smell that says the BARE minimum has been done to clean it. I know this from working as a motel cleaning lady... I know why that funk stays in the blankets and walls. The cable advertised only has 20 channels and most of them are paid advertisement. Thanks for the shelter when we had no where else to go but f-u for exploiting the situation. Next time I'm going to pay the extra 40$ willingly for a room at Super 8... at least there the money reflects...

I do not recommend staying at this motel. The first night I was there, my room charge was as advertised, government rate for firefighters of $64 with tax. The second night, when I showed up, the manager said he made a mistake and the new rate was $99 with tax. Since there were no other rooms available, I paid the new higher rate. The next night, I tried to find a different hotel, but failed. The Downtowner had a room. When I showed up, the manager told me the new room rate was $129 with tax. He did not tell me this before I got to the hotel. I told him this was price gouging and un-ethical. He responded that the owners informed him that he had to charge this price. The published web price is $69 for a room and for what you get, I would not pay more than this. I will sleep under a bridge before I...

Thge 2 stars are for its location to town. Mike the manager is nice but appears incompetent. The maintenance man is very nice and very competent. When we leave a room to be cleaned, we clear off everything from the counters, beds, tables and every surface that needs cleaned. Maid service is poor, no stars. She changed the towels and emptied the garbage. She did not clean the sink or bathroom cabinet, the tub was left dirty, dust and build up on the tray under the coffee maker. There's mold in the dirt encrusted corners of the room, and on the shower curtain. She didn't even make the beds. Fortunately I travel with cleaning items so I cleaned the room. It did however make me question whether the sheets were changed before my stay here. I'm rather disgusted about the...