Gortsema Motors, Inc. — Local services in Grangeville

I have purchased 2 cars from Gortsema Motors with the help of Kami Benn. My Subaru died and I didn't want to put any more money into, so I searched online for a Chevy because I decided to buy American and hoped to keep the money within my community. I found the car I wanted and within hours I received an email from Kami informing me that there were two cars available on the lot that matched my request. We agreed to meet.

I was initially impressed with Kami because she chose to show me the less expensive car first. She wanted me to know how that model handled with all the standard features. The 2nd option had leather seats and was a beautiful red... just like the one I was drooling over online. I bought the expensive one.

I've since purchased a 2nd car from Gortsema because I missed the hatch back my Subarus had and felt I needed a bit more room than I had in my Cruze. Once again, Kami to the rescue. The car was missing one feature I wanted, so Kami told me immediately upon my arrival that she just noticed the difference on the window sticker. She was acutely concerned that I could trust her to sell me what she said she was selling me. I DO trust Kami.

I also liked the no haggle pricing, the employee discount (or better) and the fair trade in price.

Service is great as well. Oil changes are great because my car is washed and dried without spots and it's vacuumed and I feel like my car is brand new again.

I'll be back to Gortsema for...

It is with a heavy heart I write this review. Since I got out of the military and came back home in 2013 from overseas, I have used gortsema motors to purchase 5 vehicles. They always have delt fair. But this past week trying to purchase a car I didn't not have the traditional customer oriented experience. They came in $5000 low on my trade in while asking a few hundred over book for They car I intended to purchase. The excuse I received was with the shortage of cars the used book is high and in "real value" the car wasn't worth book. So I said then your car by the same concept shouldn't be valued at the same price as the new car. The response then was well the shortage of microchips makes it impossible to get a new car and none are this price. Well I looked around and and got a brand new 2022 model of the car with more options and packages for the same amount they are asking for the 2020. Also received full book value for my trade in. The new numbers guy is going to run the business into the ground and because of this experience, gortsemas lost a loyal customer. Edit: I see that there is a lot of two year old vehicles for sale on the website with 40-50k miles priced the same as new vehicles. The argument of low appraisal is null and void at this point. I have monitored prices at Gortsema motors for a while and they are definitely doing this...

I was traveling through Grangeville on my way to Moscow to visit my family when my car broke down. I was able to call Gortsema Service Department and Randy was very kind and said to bring it in and they would have a look. Upon inspection they discovered I would need a whole new transmission. It was decision time. Joe stepped in and tried to find me a rental to get me on my way should I decide to have my car repaired. As I took a few moments to gather my thoughts a very cheerful sales woman named Sabrina came and sat and talked with me. After much discussion I decided to look at some newer vehicles they had on their lot. I found a very nice used vehicle that met my needs. So, I bought a vehicle. It was by far the easiest transaction my husband and I have ever done in purchasing a vehicle. The staff at Gortsema rates quite high in my book. Everyone offered smiles and warm down-home greetings. There was a good positive feeling among the employees and it didn’t take long to see small town charm come alive. If you are in the market for a vehicle with fair pricing it is well worth the drive (if you live out of town). I would even drive up from Boise again to buy another vehicle from these fine folks, of course I’d ask for Sabrina, who made it a fun...