HomeTowne Studios Richmond - Airport/ Sandston — Hotel in Highland Springs

Not sure who they paid to write the 5-star reviews but there's nothing well-renovated, safe, or comfortable about this place. Typical roach motel (& we saw plenty in the sink and bathroom). They seem to think they can manage the bugs and heat entering the room with painters tape. Edited to add: I'd say you get what you pay for but even that seems steep for the exposed wiring, leaking AC unit, clogged sink, and broken door lock (looks like they decided to remove half of the swing latch during "renovations"). The adjoining door to the next room was also wide open when I arrived so check everything carefully. The only positive was that it's very close to the airport & sometimes that has to be enough,...

This was the most disappointing and disgusting stay ever !!. First of all I book this room out for need since I could not find another place available on Saturday night. I check in and after I realize the room was filled with BED BUGS !! I ask the front desk to check the room he refused and I ask for a refund and he did not wanted to give it at all. I had to call my Credit card company to dispute this charge and I did not even sleep there, after I saw the bugs everywhere I even killed one as proof!! Look at the picture and see for your self !! Do NOT BOOK HERE THEY ARE GOING TO TAKE...

This is by far the nicest hotel around the airport! They've renovated all the rooms and they look amazing! The staff is absolutely incredible, they're always super friendly and go out of their way to make their.guests happy! Definitely give them a try when you're in the area, you won't regret it and your wallet won't either. A+!! 5...