Burger King — Restaurant in Virginia

So I went to this location today to get a Whooper Jr with cheese and no onions FOB. I het.to the window and ask the employee how much trouble would it be to ring up an apple pie. He asked Hershey Court? I said no Apple. He took my card and rung up the pie. He gave me the bag and I pulled off. I get all the way back to work and look in the bag to eat my pie and it's a Hershey pie. SMH! Who I is that bad they can't hear the difference between apple and Hershey. I went back to the window and I told him you have me a Hershey pie not apple. He then said to me oh we don't have apple. WTH! So you didn't say you didn't have Apple but took my card and rung me up for what you wanted to ring me up for and thought it was ok? Who does that? Why swipe my card if I specifically said apple. You don't decide for me what I get youngster. Who raised you this way? All I can say is these younger generation people they are hiring in these food establishments are simply not capable of their duties. They don't care, they're too busy on the phones, they are rude and have no professionalism for dealing with the public. I wish I could hire all people for these places. It would be a totally different breed of people I tell you. Nothing but an elite group would handle my food. I was already aggravated due to a previous encounter at another establishment which lead me to get BK. They were absolutely horrible too. Guess it was meant for me to be hungry tonight. Get.it together BK. Get team members who have common sense of nothing else. One that knows you can't ring a customer for something they don't want because it's...

This had to be the most horrible experience at Burger King I’ve ever encountered! First things first I came 10 minutes before opening time and waited 45 minutes after to get in the drive through because the employee (maybe manager) came about 15 minutes after opening time, cool. I understand things happen. Second, I get to the drive through and wait a minute then I say “Hello” about three times and the lady responds “ Damn you was there why you ain’t say nothing “ … still I proceeded to order a number 8 and she says “A double bacon egg and cheese do you want the combo”? It was wrong because the 8 has sausage so I said “ No not double bacon I want sausage then she says “Ain’t that what I said”…. I just told the lady “ You know what I’m fine I don’t want you making my food” then pulled off and drove over to the one on Nine Mile Rd where I was greeted and didn’t have to deal with the unprofessionalism and attitude. If I could give this place 000 starts I would. HORRIBLE CUSTOMER SERVICE!!! Just go to another location or McDonald’s up the street....

Unbelievable Experience at Burger King

I'm still fuming after my disastrous visit to Burger King. The staff explicitly refused to take my order, despite my multiple requests. I approached the counter, ready to place my order, but was met with a blunt "we're not taking orders from you right now."

No explanation, no apology, no offer to help resolve the issue. Just a flat-out refusal to serve me. I was taken aback by the lack of customer service and the blatant disregard for myself.

Needless to say, I left the restaurant empty-handed and frustrated. How can a well-known chain like Burger King justify such behavior? I expect a lot more from a brand like this, and I'm extremely disappointed.

If you're looking for a hassle-free meal, avoid this Burger King location at all costs. Maybe try a different location or a different restaurant altogether. One star is even too generous for this experience. This is by far the worst experience of any food chain. Highly...