Mokara Spa — Hotel in Houston

My boyfriend surprised me with a visit to the spa for my 40th birthday. I received a hot rock massage, an exfoliating food rub, and a facial.

My massage was AMAAAAAAZING!!!! I believe the masseuse’s name was Nick. He was THE BEST!!! And he even gave me suggestions on how to loosen up the tense muscles in my lower back. I would recommend him a thousand times!

As for my facial, I can’t say that I enjoyed it as much. I hate to give a bad review but it just wasn’t a relaxing experience to me. While Lolo was super sweet, I thought the extraction was intense and uncomfortable. I also didn’t like the way that she pointed everything out. Like “Okay, let me see what we have here. Black heads here, over here, and here. You need to hydrate hydrate hydrate.” And because the extractions were so intense, it left my face bumpy and swollen and it didn’t go down for dinner that night. And here we are 5 days later and I have brush-like burns on my face that weren’t there before. I don’t claim to have flawless skin. I actually went in there with a lot of blemishes. But I’ve had facials before and I’ve never been swollen and red afterwards :( But like I said, she was very sweet. Maybe my skin was just that...

The spa was fantastic. There was a little scheduling issue but the staff took care of that for us and Celeste was wonderful and so helpful and knowledgeable. Our massage therapists were the same- friendly, helpful, and work magic with their hands. I truly had one of the best massage im a while. The spa rooms were serene and clean . There was a co ed lounge where you could chill out . You do get two complimentary drinks . I wish the spa was bigger with more lounging area . The jacuzzi was a bit small I think only 3-5 could fit in it and it would be a tight squeeze. I never found the steam room unless that doubled as a shower. Overall it was really worth it for the personalization and quality of the services . I agree that this place is a gem !!! So nice to have spa like this in Houston!

The hotel was also gorgeous although we did not stay here. I heard there is a black swan nightclub as well .

We also got to meet some adorable swans! They look well cared for and I hope...

Cold Staff, Rude Front Desk, and a Disconnected Therapist — Never Coming Back

From the moment I arrived at Mokara Spa, the experience was a letdown. The front desk staff set the tone with a cold, dismissive attitude — no warmth, no welcome, just clipped words and eye rolls like I was an inconvenience for showing up. Not exactly the vibe you want before a spa treatment.

Then came the session with Evelyn, the massage therapist. It felt robotic and rushed — no presence, no care, just going through the motions. She didn’t ask meaningful questions, didn’t check in, and barely acknowledged my concerns. I’ve had better massages at walk-in strip mall spas.

The entire energy of the place felt like they were doing guests a favor by letting us in. Definitely not worth the price, and certainly not the reputation. I won’t be back — and I wouldn’t recommend it to anyone seeking real...