I don't usually write any reviews, but, in this case I feel like I need to share my experience with the rest of you. What a horrible place this hotel is. I would rather have root canal than stay here for a night. We booked the hotel probably a month in advance. When I asked how far away the ocean was from the hotel, I was told - just across the road. Well, our rooms were located literally on the intersection. Yes, 10 feet up and 10 feet left from the room. It is more like a motel, not a hotel quality. Not for $200 per a room a night, for sure. 50 degrees outside and no heat or extra blankets. Warm water was running during certain time a day. One of our rooms smelled like an ashtray. The breakfast was in a tiny corner of the reception area. Just a few muffins and fruits that you had to carry to your room across the parking lot. So, after freezing our butts for 2 nights, we decided to check out a day earlier. The guy behind a counter was so angry, it looked like he was ready to punch me in a face. Great service, right? Gets even worse. The manager of the hotel told me about a 7 day in advance cancellation policy, "its hotel policy" he said. How was I supposed to know this place sucked? All we wanted to do was check out, we explained our dissatisfaction to the management and was promised the head manager was to get back to me next day. It's been almost a week, and they had no decency even to call. We lost almost $400. I wonder why should we comply with their terms if the hotel didn't deliver their promises? Not even: let me see what can I do. This hotel is not what they advertise. The ocean is not across the road. It is a 10 mins walk close to a curvy road with flying cars. The service sucks. The bathroom is 4 X 6 ft. You can't even open a door without hitting a toilet. The beds, mattresses, pillows - horrible quality. The hotel always has vacancy. Now I understand why. We will be filing a lawsuit to get our money back. Maybe this way they will get a message not to treat people the way they do, not to mislead with the faulcy ad. So, the bottom line -get another hotel. You deserve better than Nantasket hotel...
Read moreWonderful experience and introduction to Nantasket Beach! My husband and I decided to make the most of a wedding trip and booked our stay at Nantasket Beach Hotel and I am so glad we did! The ocean view king was spacious, well kept, and had all the amenities you’d need.
There’s a front entrance and a back door for shared balcony access—we had a great view of the ocean and the deck was recently replaced so it had that nice wood smell still. Room had a little dining table for eating, well-equipped Kitchenette with mini fridge + microwave, and hallway with closet that lead to bathroom. Tons of towels, robes were a nice touch, and some toiletries. The bathroom is a little small, wasn’t a huge problem for us, but if you’re tall it may be a bit cramped. Outside there’s a designated smoking section, outdoor shower, and cute decor scattered throughout. Relatively quiet and tranquil despite the summer crowds.
Service was great, shoutout to Naomi who chatted with us every time she saw us throughout our stay and made us feel welcome! Overall, I’d recommend this hotel to anyone trying to find a perfect balance between quaint beach house vibes and...
Read moreFirst impression was great, but the experience went downhill quickly. Wonderful, warm greeting, but we were directed to a complicated, not-so-well-lit back exterior staircase to haul our luggage up--yet we found out in the light if day that the front staircase would have been much more direct. The room looked nice, but the bedding was thin and the mattress not so much "firm" as downright hard. The bathroom had no exhaust fan so it was either make do or crack open a window when it was 10 degrees out. There were dodgy electrical outlets, one of which didn't work. We were only given one washcloth, but when I went to the desk in the morning to get a couple more, I got a mini lecture by the man at the desk: "We don't usually give out washcloths unless you return some first, but I'll do it 'this time'." The were really pushing no maid service. The place felt like cost-cutting was ruling the day, but we paid a premium price (over $200/night)--a hotel price for motel experience. We wound up leaving a day early even though we prepaid through Priceline....
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