We arrived at the Marriott Indianapolis North on Sunday evening and were pleased with the beautiful environment along River Crossing Parkway. On Monday, we had a productive day. We started our morning with a walk along the trail around the lake near the hotel. Later, we attended meetings and, afterward, went out for dinner. We returned to the hotel around 10 PM.||||On Tuesday morning, around 11 a.m., after meeting I went down to look for our truck we discovered it was gone! our truck, a 2024 RAM 2500 Platinum. To our shock, the vehicle had been stolen. We tracked its location via our phone, which indicated it was at 4023 Southeastern Ave., Indianapolis—approximately 18 miles from the hotel. We immediately informed the police, but they took no action at that time. They did not come in person to take a report; instead, they took a report over the phone and directed a detective to our case.||||Despite our persistent efforts, the detective has not returned our calls, and the front desk staff at Marriott Indianapolis North did not offer to assist us in contacting the police or providing any support. We’ve never experienced such helplessness. Marriott was supposed to send the police a digital footprint—such as security camera footage from outside the property—yet they failed to do so. We believe Marriott should prioritize providing this evidence to aid in the investigation, but nothing has been done.||||The night was emotionally traumatic; we couldn’t sleep, feeling helpless and violated. We had to initiate our own investigation to locate the truck. Every time we contacted the police or detective, we only left messages and received no direct contact. Marriott staff did not reach out to check on our well-being or offer any assistance.||||This morning, the police finally went to the suspected area and discovered the vehicle behind a house, as indicated by the last tracking point at 8:30 a.m. They found the truck in a backyard alongside other vehicles, with no license plate—our license had been replaced with a temporary Indianapolis tag. Our belongings—that we packed for 5 months trip to the East Coast and for our European trips was Gone! We didn’t want to carry all in at one time to our hotel left four suitcases, five hanging bags dresses, jewelry, watches, shopping bags, and valuable personal items—were all stolen. Our plans to stay on the East Coast for five months are now disrupted, and we have lost irreplaceable valuables, including personal documents, jewelry, and clothing.||||This incident occurred on Marriott property, yet the hotel staff did nothing to assist or support us. Marriott’s failure to provide security footage or help facilitate the investigation is deeply disappointing. We expected better treatment, especially as Platinum Elite members who choose Marriott for both business and personal travel. The front desk staff, were sympathetic but ultimately unhelpful in providing meaningful assistance or guidance.||||We are devastated by this experience and feel betrayed by the lack of support. We hope this review raises awareness of the inadequate response and the importance of security and customer care. Marriott needs to be responsible for safeguarding their guests and their property. They should have prioritized providing the digital footage to help catch the perpetrators.||||As travelers unfamiliar with the area, this incident has left us feeling vulnerable and helpless. We sincerely hope Marriott will reflect on this incident and improve their security and customer service protocols to prevent such situations...
Read moreIndulgence and Elegance at Marriott Indianapolis North
Nestled in the heart of Indianapolis, the Marriott Indianapolis North effortlessly blends luxury and convenience, offering an unparalleled experience for both leisure and business travelers alike. From the moment you step into the grand lobby, you're greeted with an atmosphere of sophistication and warmth, setting the stage for an unforgettable stay.
Upon arrival, the courteous staff welcomed us with genuine hospitality, ensuring a seamless check-in process that instantly put us at ease. The attention to detail and commitment to guest satisfaction were evident from the start, a testament to the Marriott brand's renowned standards of excellence.
Our accommodations were nothing short of exquisite, combining modern amenities with timeless elegance. The plush bedding enveloped us in comfort each night, guaranteeing a restful sleep after a day of exploring the vibrant city. And the panoramic views from our room provided a breathtaking backdrop, showcasing the dynamic skyline of downtown Indianapolis.
One of the highlights of our stay was the culinary experience at the hotel's renowned restaurant. From gourmet delights to indulgent desserts, every dish was a masterpiece, expertly crafted to tantalize the taste buds. And while breakfast is indeed available for an additional cost, priced at $25, the sumptuous spread of delectable options made it well worth the investment. The attentive waitstaff ensured that our dining experience was nothing short of perfection, catering to our every need with grace and professionalism.
Beyond the culinary delights, the Marriott Indianapolis North boasts an array of amenities designed to enhance every aspect of your stay. Whether unwinding by the sparkling indoor pool, staying active in the state-of-the-art fitness center, or taking advantage of the convenient business services, there's something for everyone to enjoy.
Moreover, the hotel's prime location offers easy access to the city's top attractions, allowing guests to immerse themselves in the rich culture and history of Indianapolis. And with complimentary shuttle service available within a five-mile radius, exploring the local area couldn't be more convenient.
In conclusion, the Marriott Indianapolis North exceeded all expectations, providing a luxurious retreat that combines style, comfort, and unparalleled service. Whether you're visiting for business or leisure, this exceptional hotel sets the standard for excellence in hospitality, ensuring an unforgettable stay from...
Read moreI recently had the pleasure of staying at the Marriott Indianapolis North, and I must say that it exceeded all of my expectations. From the moment I stepped into the elegant lobby, I was greeted with a warm and welcoming atmosphere that instantly made me feel at home.
The attention to detail throughout the hotel is truly impressive. The rooms are impeccably clean and well-maintained, with modern furnishings and all the amenities one could need for a comfortable stay. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city.
One of the highlights of my stay was the exceptional customer service provided by the staff. From the front desk to the housekeeping team, everyone was friendly, attentive, and went above and beyond to ensure that my needs were met. They were also very knowledgeable about the local area, providing excellent recommendations for dining and entertainment options nearby.
The dining options within the hotel were equally impressive. I enjoyed delicious meals at the on-site restaurant, where the menu offered a variety of delectable dishes prepared with fresh and high-quality ingredients. The breakfast spread was particularly impressive, offering both traditional favorites and healthier options to start the day right.
The hotel's amenities left nothing to be desired. The fitness center was well-equipped and allowed me to maintain my workout routine while traveling. Additionally, the indoor pool area was a relaxing oasis where I could unwind and recharge.
The location of the Marriott Indianapolis North is another standout feature. Situated conveniently close to major attractions and shopping areas, it made exploring the city a breeze. Whether I was attending a business meeting or exploring local museums, I found that I was never far from my intended destination.
In conclusion, my stay at the Marriott Indianapolis North was nothing short of exceptional. The combination of luxurious accommodations, outstanding service, and convenient location make it a top choice for both business and leisure travelers. I wholeheartedly recommend this hotel and can't wait for my next opportunity to...
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