BRU Burger Bar Keystone — Restaurant in Indianapolis

I'm a big fan of burgers, and I've been to my fair share of burger joints in Indianapolis. But BRU Burger at Keystone Crossing is definitely one of my favorites. The burgers are simply amazing. The patty is juicy and flavorful, and the toppings are fresh and delicious. I especially love the BRU Burger, which is topped with bacon, cheddar cheese, avocado, and a fried egg. The fries are also top-notch. They're crispy on the outside and soft on the inside, and they're perfectly seasoned. The service at BRU Burger is also excellent. The staff is friendly and attentive, and they're always happy to make recommendations. The atmosphere at BRU Burger is casual and relaxed. It's a great place to go for a casual meal with friends or family. Overall, I highly recommend BRU Burger at Keystone Crossing. It's one of the best burger joints in Indianapolis. mato, and BRU sauce. The fries are also great, and they come with a variety of dipping sauces.

The service at BRU Burger Bar is also excellent. The staff is friendly and attentive, and they always make sure you have everything you need.

The atmosphere at BRU Burger Bar is casual and relaxed. The restaurant is located in the Keystone at the Crossing shopping center, so it's a great place to go before or after a shopping trip.

Overall, I highly recommend BRU Burger Bar at Keystone Crossing. It's one of the best burger joints in Indianapolis, and you won't be...

My husband and I have been to many Bru Burger locations and always had a great experience. We went to this particular one on my birthday back in July. I ordered an impossible burger and immediately upon receiving it I noticed it did not look like the impossible burger. I tried a bite (it tasted like beef) and then asked my husband, who is not a vegan, to try it. He agreed that it tasted and looked like beef. We notified out waitress who then brought the manager over. He insisted that's just how "convincing" the impossible burger is. Mind you, I've been a vegan for over 3 years. I've had many impossible burgers. I knew this wasn't one. He said he would get the cooks to make a new one, even though it was surely an impossible burger, because he knew it was "sometimes just a psychological thing". They brought me a new burger and it was indeed the impossible burger and was completely different than what they originally brought me. Not only was the manager condescending, but he acted like their mistake was actually just me not knowing what an impossible burger was. He did not offer to comp anything, as most establishments do when they make a mistake, but continued to insist it was my fault. Our waitress was lovely, and we don't fault her whatsoever, but thanks to the manager we will definitely not go back to...

Bru Burger has been one of my favorite restaurants in Indianapolis for over five years now. I have eaten at almost every location and never had a bad experience...until last Friday. Let me preface this by saying our waitress was GREAT and our food was AWESOME. However, I had called over a month ago to ask about a large party reservation, to ensure that I booked it in time. They said to call back 10 days prior to when I wanted to make the reservation for. I called, placed my reservation on the phone, and got a confirmation text.

When those in my party of 13 began to arrive, the restaurant stated they didn't have a reservation under my name. They were extremely rude to those in my party and didn't seem to care. When the confirmation text was shown, they quickly changed course. However, I approached the manager when I arrived to ensure that I had done everything correctly and he was very rude and acted like the entire situation was my fault. "I don't know how you made a reservation, but it's not in our system and I don't know how you got that text message."

I can understand the frustration, but no need to take it out on the customer who was just trying to plan a nice birthday dinner.

Needless to say, I will not be returning to this Bru...