HoiTEA ToiTEA Keystone — Restaurant in Indianapolis

So I went to the broadripple location three years ago, I absolutely fell in love with them. They were and still are my favorite tea company, and the place I go to on my mental health days. They are now located in the fashion mall and I didn’t realize that for the past year and a half, so when I went in in December to xmas shop I was pleasantly surprised. Their tea has gotten so much stronger, the staff is very friendly and helpful even when they’re swamped with people. The vanilla almond coconut is to die for and so is the peach dream tea latte, I love tea with and without boba. They blend all their teas locally and all their syrups are made there. If you want a better quality tea, that isn't riddled with sugar, high fructose bs and powdered flavoring this is where you want to go. If you decide you don’t like your tea they’ll help you find one you do like or they will alter your drink so you’re satisfied. And they may charge more than your average boba tea place, but they put so much effort into making sure you’re happy and receiving quality drinks. Definitely try a few drinks before you make your judgement call, everyone has their...

Wow! If you have not tried the Vanilla Almond Coconut Latte with a shot of expresso and you like the ingredients, .you are losing out!!!! The drink was worth every single penny I paid.

The flavor was full and yet the drink felt awesomely light. Every sip brought new sparkles of f the different tastes, Vanilla, Coconut, Almond. It is one of the best tea and coffee drinks I have ever had, and my first drink combining tea and coffee.

By the way, when they asked me which milk would I like, I ask for the choices. Oh la la, besides the regular milk, they had, coconut, soy, oat, almond ....I can not remember. All of them sounded great, so I asked what would be a good one and they picked for me the oat milk. Yummy.

I am so glad I stopped there again, last Friday. I was in the Fashion Mall and I needed a pick me up drink that I an use for lunch. Luckily, HoiTEA is there. I was familiar with their tea drinks, but I wanted something different because right now I am back into coffee. I didn't know they have both.

Overall, it was a great experience, so much that I decided to write a review which...

Super friendly people but I came to order coffee and it was really difficult for me to place an order successfully. I don’t know if it was the masks or what but it was annoying. I had to explain my order several times to the cashier and it was just frustrating and honestly I felt like walking right over to Starbucks.

The coffee was okay, it was French press coffee. I thought it was a bit over priced, I paid $6 for just a basic coffee and at other coffee places I could have gotten almost three cups for the price of one at HoiTEA.

I also struggled to pay as HoiTEA did not have ApplePay. I was given a QR code to scan and it went very slow on my end which was also super frustrating!

Bottom line, I don’t think this place is worth visiting.

UPDATE: I am writing this section after my reply from HoiTEA ToiTEA. You can see their response for yourself, it’s very revealing. The staff here are very pretentious and condescending. I didn’t even receive an apology from HoiTEA ToiTEA and that should tell you all you need to know...