The sales lady was amazing, super helpful, knowledgeable, super nice and caring, one of the few few times when I haven't felt like I was nothing more then a dollar sign. Helped me find the bed that was closest to the one I wanted as another place told me it would take 6-12wks to get in, so the one I got is almost like the one I wanted and to say the least for beautyrest it's not that back, not to mention the price even before discounts was amazing. It arrived within 2-3 days which is great for any delivery that has to come from a warehouse, finding the bed that would fit my needs after I said everything that was wrong with my body seemed to be even high on the priority list for her, then going with what is recommended as every individual is different and so are the needs. For instance my mother needs a medium-firm mattress, which is what your supposed to have with back problems, I on other other hand need the softest hammock type for mine, and she went more then out of her way to find one short of getting a smart bed cause I'm not that into it. And that's when she had me try the beautyrest smart pressure which isn't bad I must say, I wouldn't recommend going anywhere else either because honestly I've been all over my area and haven't found a...
Read moreGenerally I don’t often make time to review businesses but to show appreciation to the gentleman, Stan, who went above and beyond to help me last minute, I sure will! I came to Mattress Firm located on Ashbrook Rd Keene NH looking for an affordable mattress that didn’t necessarily have to be the greatest but something I could use temporarily for unexpected guests in my home. The store was closing in one hour and I urgently needed something that suited my budget that night. Unfortunately there was nothing in stock at that specific store that fit my criteria but Stan with his awesome customer service skills found me a quick fix at a different store nearby. I was able to that night pick up an affordable mattress for my unexpected guests. I was very pleased with this gentleman’s performance in finding a solution for my situation. Thank you and I will be back for sure! Mattress Firm selections are great by the way, very smart to start introducing dark blue and black mattresses. I never cared for white because everything shows up on them and doesn’t hold it’s appeal for long....
Read moreLet me tell you about M.Field at Mattress Firm.First thing first,I had visited the store on west street in keene nh and was fully discriminated against over the summer.Left the store swearing the company off for good.December 8th this year I decided to give the Ash Brook store a try.Now there are not many people like M.Field as she gave me the warmest,swiftest welcome without barreling at me to buy something.Her warm disposition and smile made me feel comfortable.I think I looked and bought a mattress all in a matter of fifteen minutes and then proceeded to the registers for more kindness and swift help.We even had some great small talk about lifes little issues and such.I felt like I was having a get together with family.Well now you are family because of all things positive and the warm hug that I was given at the end of my transcation with your company.I must say to all who see this "Please go to Mattress Firm for all your mattress needs".If you are not ready to buy yet,go in to meet Martha for yourself and you will see why I recommend...
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