Red Carpet Motel — Hotel in Knoxville

So let's talk about the Red Carpet motel in Knoxville Iowa and my personal experience there. |We booked online via nearly two weeks in advance.|We paid online with a credit card. |Decided ahead of time that we wanted to stay an additional night and rebooked the same hotel.|We arrived on Wednesday as planned|The hotel staff although friendly seemed surprised we were there and had no record of reservation.|I showed them my two reservations which showed paid in full.|I had to explain 3 times we would be there thru Sunday. |I will say there was a bit of a language barrier so the lady brought her daughter in to speak to us.|I showed her the information.|She said okay, and they gave us a room.|The king room was dated but clean with a fridge. There were extension cords plugging everything in and the outlet for personal use was in the bathoom.|The first night my husband showered and the shower head sprayed a bit over the shower curtain and drenched the floor.|The bed mattress was about 20 years old and springy it was like sleeping on a box springs only.|Breakfast the next day left a lot to be desired.|At 6:45 AM there was one banana 5 donut holes and couple pieces of stale bread. In the fridge there was milk for cereal and watered down orange drink mix.|We decided to shop for something different for the next day.|We were gone all day and came back to find that our room had not been cleaned, the trash had not been removed and we did not have clean towels. I asked for towels and they gave them to us. |The lobby trash had not been removed and was overflowing into the hallway.||Night 2|I showered and the shower sprayed the entire bathroom soaking everything including the wall, ceiling, light fixtures, outlets, and toilet paper. Needless to say it was a dangerous mess. So I got dressed went to the office brought them back to the room, showed them the mess, and the put us in a different room. |After we got the rooms changed we decided we wanted popcorn. We went out to the lobby to pop our popcorn. Put it in microwave and watched in horror as 9 seconds into cooking flames start shooting inside the microwave. So we immediately stop the microwave and report it to hotel staff. They said that happens a lot. They took our popcorn and popped it for us in their personal room and brought it out to us. |Fine.|We sleep. |Next day, breakfast at 6AM 6 donut holes a couple bananas and some bread|Skip it and eat our own food, microwave was still broken but were able to microwave with only a few flames. |Trash still full and overflowing.|We leave for the day. |Come back around 7 that night. Take a bag of popcorn to the desk and have them cook it for us. |We are tired so we go to sleep pretty early. Around 9pm.|At around 11PM there is a man beating on our door incessantly. I'm thinking there must be a fire or something. We put on some clothes and open the door. It's the husband manager demanding payment |I tell him we have paid.|He says, 'YOU NO PAY YOU NO STAY'|I go to the office and he is showing me expedia reservations and booking.com reservations for several other people that are unpaid. I tell him again, we booked with hotels.com and I show him my phone where it says paid in full. I tell him we will NEVER stay here again. He cussed at us said he don't give a F#$% because he needs to make sure he gets paid.|He pulls out a 4 inch binder full of reservations and hands it to me, low and behold there are my reservations paid in full. |He GRABS my arm and says how sorry he is. Well first of all, DO NOT EVER TOUCH ME. You DO NOT have permission to do that. Second of all you need to do you freaking job, and get your paperwork in order.|I'm thinking the hotel business is too much for you and your family to handle. ||The next morning we called our booking agency , canceled our next nights reservation, and went down the road to another hotel where we were treated great. ||In conclusion this is the worst hotel I have stayed...

When we called I was told 74 had my wife look to see if she wanted (or was willing to stay there). I was told 74 she was told 62 she reserved it for two nights. When we got there after a 4 hour drive and tickets bought for a 2 day Outlaw show, he tried to tell us it was $150.00 a night and arguing that he gets $250.00 a night during nationals. I nicely reminded him that it was not nationals and I can't see anyone paying that much to stay there. When we again reminded him of the price we were quoted he said it was his daughter and she didn't know the prices. He kept saying she is an outsider and doesn't know he has to make money. He finally "compromised" in his words with us after repeatedly telling us to stay somewhere else because he was losing money for 79.00 at this point you won't find a room anywhere close so that is how he gets you , We were booked for two nights at 62.00 on the phone and he complained to many other people in our presence that we were screwing him. The place is a dump which I expected, however didn't expect a 110 percent price increase just because the Outlaws were in town. The whole time we were there he was nasty towards us. We had to ask for clean towels which were stained, he would not look me in the eye every time we saw him. The room was nasty which I was already warned to bring our own bedding. The place smelled like mold and was very dirty. I don't have allergies but by day two I was sneezing and hacking every time the window AC came on. BE WARNED!!!!!!!!!!!!!!!!! Also the brochure said you had many channels we had only very basic channels. Had an HBO schedule in the room didn't even have...

It's the worst Motel I have ever stayed in. Smoke alarm hanging from the ceiling by wires. Spiders and bugs in the bathroom and every time you flush the stool it leaked at the bottom so had to keep a towel around it. No bulbs in any of the lights so I took one out of the bathroom and put it in by the bed. The bed was broke down one side higher than the other and the coils were broken underneath my side so every time I even sat down or tried to lay down it bounced the person on the other side. The first night at 12:30 someone was screaming and cursing in the hallway going up and down it would be louder and then it got lighter. We stayed there because it was close to the RV campground that all our kids were staying at. Won't be staying there again next year we will find some place else because it's a yearly thing for us the Pella Tulip Festival. My advice don't stay there. Prices were outrageous rooms...