Regal Inn O'Hare Airport Franklin Park — Hotel in Leyden Township

Sketchy property, dirty, infested and unkept rooms, with horrendous management. At least a dozen bikers sit in the parking lot all day and night, loitering on the stairs to the rooms and watching you as you come and go. The entire hotel room was damp (bed, floor, list goes on) my entire stay (almost a week, I wanted to leave but couldn’t get money back) and I had to buy a dehumidifier, but all my stuff was wet in the morning each day anyway. We had one soda (with lid on) on the counter and some fast food (properly put in trash) and the next morning our room was COVERED in ants! Ants all over the floor and table, I’ve attached pictures* All this not to mention unreasonable and ridiculous management. I was staying with my SO and we brought a friend over to hangout for a while, however, AS SOON as we walked in the room the in-room phone rang. Management called and first thing they said, without a hello, was “how many people are in your room” I told him my SO, I, and a friend visiting, and he immediately said “ONE OF YOU HAS TO LEAVE NOW, IMMEDIATELY”. All of this coming from management in an EXTREMELY condescending and rude/mean way and tone. I was baffled. There was a potentially dangerous large biker gang loitering in the parking lot and harassing guests overnight several days and he was calling me because I wasn’t allowed to have a guest over, even for a short period of time. I addressed this with management and they said the parking lot was public property, which it obviously is not. So not only are they inconsiderate, rude, and negligent, but they are also either liars or very very uneducated. Management forced my friend out who wasn’t even staying overnight, while the biker gang in the parking lot watched. Unbelievable. Avoid...

Sketchy property, dirty, infested and unkept rooms, with horrendous management. At least a dozen bikers sit in the parking lot all day and night, loitering on the stairs to the rooms and watching you as you come and go. The entire hotel room was damp (bed, floor, list goes on) my entire stay (almost a week, I wanted to leave but couldn’t get money back) and I had to buy a dehumidifier, but all my stuff was wet in the morning each day anyway. We had one soda (with lid on) on the counter and some fast food (properly put in trash) and the next morning our room was COVERED in ants! Ants all over the floor and table, I’ve attached pictures* All this not to mention unreasonable and ridiculous management. I was staying with my SO and we brought a friend over to hangout for a while, however, AS SOON as we walked in the room the in-room phone rang. Management called and first thing they said, without a hello, was “how many people are in your room” I told him my SO, I, and a friend visiting, and he immediately said “ONE OF YOU HAS TO LEAVE NOW, IMMEDIATELY”. All of this coming from management in an EXTREMELY condescending and rude/mean way and tone. I was baffled. There was a potentially dangerous large biker gang loitering in the parking lot and harassing guests overnight several days and he was calling me because I wasn’t allowed to have a guest over, even for a short period of time. I addressed this with management and they said the parking lot was public property, which it obviously is not. So not only are they inconsiderate, rude, and negligent, but they are also either liars or very very uneducated. Management forced my friend out who wasn’t even staying overnight, while the biker gang in the parking lot watched. Unbelievable. Avoid...

we knew we weren’t staying at the ritz but this experience was still a bit worse than i would have even expected. it had shockingly good reviews so i trusted it- and was wrong :( #1 it’s far away from downtown chicago. the hotel is not in a great area at all also, i didn’t feel totally unsafe but i didn’t want to walk around late at night. its about a 50 minute drive or hour + long bus and train ride into downtown. when we got there the AC was off in our room so it was super hot and we couldn’t figure out how to turn it back on because the buttons on the fan wasn’t working. we figured it out via thermostat but still the room never really cooled off the way i would have wished. i kept trying to reset the system and eventually was successful but it was towards the end of our stay anyway. we only stayed for two nights and got back quite late the second night and neither of our room keys worked. the office was closed but someone from the staff just happened to be walking around to let us in, said it had been “demagnetized” and offered no other apology or explanation, or new room keys. thankfully we were checking out the next day and didn’t need them but had we been staying longer we certainly would’ve needed new keys. the room was okay, a bit gross in the carpet and shower but the bed was clean and comfortable (i inspected sheets and mattress thoroughly). the deadbolt in our door didn’t work properly and i had to force it to turn, and it was prone to getting stuck. maybe bring a portable lock for the door for safety. overall not the worst if you just need a cheap place to sleep but i’d probably pick somewhere...