We went to the Mattress Firm location in Macedonia and there was a gentleman there named David he usually works at the Fairlawn location. We walked in and it wasn’t your prototypical sales pitch, rather it was David really taking the time to get to know our needs when it came to what our sleep habits were and what position we slept in and our last sleep experiences. The knowledge that he has about mattresses and giving us a no frills assessment we needed was really appreciated and made all the difference. Not only that he gave us the absolute best price that we have gotten anywhere and also took all our questions and concerns seriously and made us feel really good about our final decision when it came to what mattresses we ended up picking. It was not the store but it was David and his attitude and the way he helped us reach out final choice which made all the difference. Would highly recommend going to this company for all your mattress needs and look David up when your there. Trust me you will...
Read moreIt’s quite obvious why this store has such high ratings. The customer service was incredible! We worked with Tyler and he was extremely informative regarding financing, bundling, and the mattresses overall. He was just so kind and patient and we felt no pressure - he truly just wanted us to find the perfect mattress for our family.
If you don’t know where to begin with your mattress shopping journey, I highly recommend you start here. I made the mistake of having this be my final stop, but needless to say, we were able to end up with a mattress from this Macedonia location. Mattress shopping is harder than one would think - especially, when they last 10-15 years. The technology has changed over time, that’s for sure. And Tyler was most definitely the...
Read moreAs you know shopping for a new mattress can be very stressful. I wasn’t sure what I wanted and wasn’t looking forward to shopping for one. Let’s face it a mattress is not something one wishes to purchase without seeing it in person. I walked into the Macedonia location and was greeted by Dalton with a friendly smile and a warm greeting. He was informative and didn’t rush us. Dalton was willing to answer any questions we had. We looked at several models and ended up purchasing a Sleepy’s Hybrid mattress. Great experience and I am super excited about the purchase. Funny thing is I went in just to look and wasn’t planning on purchasing anything that night! I would recommend this store especially if you like a non pressure...
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