Highland Estates Resort — Hotel in Mesquite

Unit was a sauna when we walked in (90 degrees, A/C was off. The suite was so uncomfortable we turned on the ACs and left to dine out (& also to escape the smell). Even by bedtime one of the bedrooms was still over 80 degrees! |Parking lot smelled like rotten eggs & sewageHallways smelled like stale smoke, burnt coffee & bacon? Unit smelled off too (smelled like dust and deli meat?), hard to describe but definitely not a fresh welcoming smell. |Odd mishmach of decor and knitted items. |Ridiculously tall bed was a little odd. The bed provided terrible sleep (terribly uncomfortable) Pillows and linens were poor.|The bedside lamps put off a cold white light.  |Overall I'd rather opt for a Motel 6 as at least our room would be cool and the bed reasonably comfortable. ||Assisted Living-Style AirBnb. This is not a hotel, but rather a retirement home with some rooms setup for short-term rentals. I have no idea how this shows as a 5-star hotel or how it has such a high rating on hotels dot com.||Upon our arrival the unit was a sauna when we walked in (~95 degrees in the room). The suite was so uncomfortable we turned on the A/Cs and left to dine out (& also to escape the smell -- more on that to follow). Even by bedtime one of the bedrooms was still over 80 degrees! |Parking lot smelled like rotten eggs & sewage. Hallways smelled like stale smoke, burnt coffee & vitamins? Unit smelled off too (smelled like dust and deli meat?), hard to describe but definitely not a fresh welcoming smell that you would expect for any hotel. ||There was an odd mishmatch of decor and knitted items. The bed provided poor sleep (terribly uncomfortable); pillows and linens were poor. The bedside lamps put off a cold white light further detracting from the already poor ambiance. Since the units are individually appointed/ owned it is possible that the quality varies significantly from one room to another.||Overall I'd rather opt for a Motel 6 as at least our room would be cool, clean, smell decent and have a reasonably comfortable bed. As a "hotel" this place should be, at best, a 1-1/2 star. Really felt duped overall and would have preferred a stay most anywhere else.||PROs:|- Suite size|- Pool(s)|- Location||CONs:|- Oppressively offensive smells throughout|- Cleanliness|- Hot & uncomfortable...

Assisted Living-Style AirBnb. This is not a hotel, but rather a retirement home with some rooms setup for short-term rentals. I have no idea how this shows as a 5-star hotel or how it has such a high rating on hotels dot com.

Upon our arrival the unit was a sauna when we walked in (~95 degrees in the room). The suite was so uncomfortable we turned on the A/Cs and left to dine out (& also to escape the smell -- more on that to follow). Even by bedtime one of the bedrooms was still over 80 degrees! Parking lot smelled like rotten eggs & sewage. Hallways smelled like stale smoke, burnt coffee & vitamins. The unit smelled off too (like dust and deli meat?), hard to describe but definitely not a fresh welcoming smell that you would expect from any hotel.

There was an odd mishmatch of decor and knitted items. The bed provided poor sleep (soft, lumpy mattress); pillows and linens were poor and the comfortable and throw pillows smelled dusty. The bedside lamps put off a cold white light further detracting from the already poor ambiance.

Overall I'd rather opt for a Motel 6 as at least our room would be cool, clean, smell decent and have a reasonably comfortable bed. As a "hotel" this place should be, at best, a 1-1/2 star. Really felt duped overall and would have preferred a stay most anywhere else.

PROs: Suite size Pool(s) Location Friendly front-desk staff

CONs: Oppressively offensive smells throughout Cleanliness (lack of) Hot & uncomfortable...

Highland Estates provided an exceptional experience as a place to stay for a few days. The rooms were nicely decorated and well furnished, the pools/facilities clean and pleasant, and the front desk staff kind and very helpful. Overall, it was a five-star experience; however, there are a couple of caveats to bear in mind. One, the soundproofing isn't the best - we were able to hear a fair amount from adjacent rooms as well as people running up and down the stairs, which resulted in earlier awakenings than we'd have liked. Two, there don't seem to be any rooms with bath tubs. I believe this is intentional, but something to keep in mind if a relaxing bath is on your to-do list. Three, the hot tub, though nice, was the hottest I've ever been in. Not entirely a bad thing, but I could only stay in it for about five minutes at a time. Four, the front desk staff, though helpful and very pleasant, sometimes have other matters to attend to and don't keep a backup person handy, which resulted in us having to wait over 15 minutes to check out because no one was there to acknowledge receipt of our keys. Again, not a terrible thing, but something to keep in mind in case you have a tight schedule to keep. So yes, overall, it was a five-star experience and we'll definitely stay again; just a couple things for fellow travelers to...