Essence Collection Staten Island — Hotel in New York

Bro I went to this place and made a book a booking online that cost $125.25 and when I get there four minutes later after making the booking and having the confirmation the Indian guy wants to tell me that I can’t get a room because it’s not popping up on his screen. He didn’t know what he was doing it was his first day there and it was 10 PM. He wanted to go and call his boss and his boss did not answer the phone. I ended up having to pay for a queen bed for $120 on a spot in cash and the room wasn’t even clean. There was hairon the beds and there was no hot water. If you know your worth do...

I really love this place. I love the way the 2nd level of rooms, where I stayed, has a really nice green carpet that goes all the way down; that's the very first thing I noticed and was so glad that I was given a room on the second level. One could almost imagine living in some quaint village as cute as this place is. The bathroom is very nice as is the bedroom, with its glass mirrors at the headboard. The bathroom has just a shower stall, but its great that it has a stand to place soap. I hope to be able to...

Arrived late after spending the day in the city & back again in the rain.😓 Called to get price & check availability & was told when I got here 30 mins later from Staten Island ferry a completely different/ higher price & credit card system was down so we had to pay cash. No compensation for it at all & no breaks but the room was very nice & I got my money's worth after using their jacuzzi tub about 7-8 times 😉my body & feet really enjoyed that part. Too many mirrors tho ...looked like a handicapped...