Canopy by Hilton Washington DC Bethesda North — Hotel in North Bethesda

Explore DC - Canopy by Hilton Washington DC Bethesda North 940 Rose Avenue Rockville, MD 20852 US ReservationCounter.com: 833-372-3093

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

You can enjoy a meal at Hello Betty Restaurant serving the guests of Canopy by Hilton Washington DC Bethesda North, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Rockville? This hotel has 3440 square feet (320 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 177 guestrooms featuring refrigerators and espresso makers. 55-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Located in Rockville, Canopy by Hilton Washington DC Bethesda North is in the business district, a 1-minute drive from Pike & Rose and 6 minutes from Westfield Montgomery Mall. This spa hotel is 3.1 mi (5.1 km) from Rockville Town Center and 3.8 mi (6.1 km) from Walter Reed National Military Medical Center.

Near Pike & Rose

English, French, Spanish

Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard, UnionPay Hotel Policies

Know Before You Go

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Check-In Special Instructions

Front desk staff will greet guests on arrival.

Fees

Optional

Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children Covered self parking fee: USD 30 per night Covered valet parking fee: USD 40 per night (in/out privileges) Pet fee: USD 75 per pet, per night Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction Guests under the age of 21 can only check in with a parent or...

EDIT: canopy replied to this review asking me to contact them. their customer service in the hotel as well as on the phone and email is absolutely terrible. I had to call and email several times regarding the complaint and I got absolutely nothing. ZERO. no points no money back(i booked at another hilton property nearby as a substitute). Just we are sorry. we cannot do anything. they dont even read the emails and send templates as a reply. an absolute terrible company.

EDIT: have been to 2 different suites here. presidential suite had a broken sofa bed, and there was a lot of trash under the sofa bed. other was a king corner suite. again trash under sofa bed! tv console had a broken door which just dropped and almost hit someone one the foot.

Terrible experience here. When I was about to check-in at 2pm on the Hilton Honors app on the day, I noticed that the room that was being given to us was not the presidential suite (the room I booked). It was room 801, a king suite, which is about half the size of the presidential suite.

We called the front desk and they said that the room was unavailable and the only other presidential suite was occupied by another guest.

We asked if we could talk to the manager. Donald the manager told us that our room had been trashed by a previous guest and was unavailable.

We said that we had a guest from out of the country and the king suite they were giving us would not fit the visitors who would be dropping by to see him.

We asked Donald if there was another presidential suite. He said there was none. We asked if there were adjoining suites that could be connected and he said there were none. He could only give us suite 801 and another suite that was not adjacent to 801. It would cost us $408 to get suite 801 (no discount) plus whatever room we wanted.

We have been to the Canopy Bethesda several times so we know how big the rooms are. We have stayed in the presidential suite before so we already knew how many visitors it could fit and what the layout is, we knew that room 801 would not work for us.

We asked if he could call some other hotel and get us a room the same size as the presidential suite. We asked if he could check if another Canopy had a room the same size available.

He said the closest Canopy was in the DC wharf and told us they were not connected with them and that we had to call them OURSELVES to check.

Donald said he could not help us and to just call back after we had found a room so he could cancel our reservation with the Canopy Bethesda.

Donald never said sorry to us, just that he could not do anything because the room was suddenly unavailable.

The Canopy Bethesda did not inform us once they found out that the room was unavailable. We only found out once we were about to check in.

We had to look for another hotel ourselves at the last minute and had to hold all the visitors and the guest for another 1.5 hours while we searched for a hotel room big enough to...

I traveled to DMV area on business. My fiancé is a well known artist and I am her assistant . we are currently doing a paint and sip tour and this was our 4th stop. I stayed at this hotel from Thursday-Monday . Upon arriving there was a guy that checked us in. He appeared annoyed and the least concerned about us being there

So I booked 2 rooms; one for us and one for our team members . We had 5 additional people travel with us but so happened to stay at another hotel (I wish we followed them). We stayed here because of location.

When we arrived we were not notified of WiFi , amenities or any additional hotel information. What concerns me that I overheard the same guy checking in people who didn’t look like me . He asked them .. were they Hilton reward members (which I am but was never asked ) , they were told WiFi (never told ), information about local restaurants and spa , valet info and so on( had to research myself )..

As the assistant, I had a very important package shipped to the hotel . Once I received notification that the package arrived , I called to the front desk to ask if it was received and was told No , then I went to front desk to confirm , still told no . So I decided to go down to valet to see if they received it . The guy told me that he hasn’t but just seen fedex leave . So I went back to front desk and let her know and she said we haven’t received anything. At this point I’m being sent on a wild goose chase for this package. I called my fiancé/boss and she contacted front desk to address concern and miraculously the package appeared . It was delivered to the electrical area , placed under other equipment. Box was tore up.

Second room I booked had no working refrigerator, sink was messed up.

Another instance , we called down to see if there was a microwave to use and was told there was a $25 charge to bring to room and no microwave for guest. I decided to walk down the next day and a guy said what ?? No it’s $10 and of course we have a microwave for guest . So grateful for him . The inconsistencies were annoying

Overall I wouldn’t recommend staying here if you look like me . I hate to say this but I witnessed staff treat others with way more respect and acknowledgment. Our entire team did not enjoy this experience for the price we paid .

While checking out . My team waited on level 3 for 30 minutes while other members were getting ready. We were not acknowledged , asked if we needed anything but as stated witnessed several times asking other guest . M

The only pro was the valet team and the location , other than that .

I did end up speaking with a manager at checkout and he took off a day...