Home Decor & More — Hotel in North Randall

I like this store but there are some problems I believe that the quality of some of the furniture is not up to par that is my opinion furthermore some of the cashiers that they have have been very very rude and don't know anything about customer service That's something that actually happened to me I will say that the store is absolutely beautiful I will say that the gentleman running the carpet area very wonderful and I will say that some of the people that work the floor are awesome assistance as well as customer service representatives My only issue that I have had when I went in this store was with discrepancies over prices because they're supposed to change all their prices but then when you get to the register's issue because they don't want to honor the prices on top of the package that I didn't change they actually put it on there so that's the issue and then the final issue I have is that there is a no refund policy now this is on their receipt you can only exchange so I don't like that in most normal businesses you can return your product if you don't like it Even if it was in 7 days at this store you cannot refund anything and you can only exchange within 7 days so that is why they get 3 stars My suggestion would be go get what you want and get on out now I will say they have an awesome rug section they have a awesome section for a little trinkets to go in your home they have an awesome baby section or awesome bed cover section awesome curtain section there's a lot of positive things but I don't believe in the furniture in that store it looks small and it does not look sturdy it does look beautiful if you just wanted some furniture that was for show...

Financed a king size platform bed with them. Instructed them to not put it together multiple times because I was in the process of moving and I had people to put the bed together. When my bed was delivered to me, two of the side panels were already put together because they thought that they were putting it together. I asked the delivery man if this was everything when they delivered it to me because it looked like pieces were missing and if the instructions were in the box. He told me yes and described what pieces were in each box. A couple of weeks later I moved and it was time to put the bed together. There were no instructions in the box and the wood panels were also not in the box. After speaking with different people, I got the wooden panels and instructions delivered to me but the panels were not the correct length. I didn’t call back about this due to the headache it was getting them to come out to deliver the wood and the instructions. Every time I called them I would hear a man in the back ground upset that I kept calling , another man told me on the phone that instructions does not come with the bed that is why they put it together. I’m not paying $60 for someone to put it together when I had someone to do it at a much lower price. The professionalism sucks. Besides my bad experience I liked...

They have the nicest vases and floor decor. The mirrors are excellently priced. The blinged living room furniture is a bit small, it probably would get it's best look in a smaller living area but most definitely NOT for a large living room. The black dining room set with the X base is over priced by about $200 from their competitor. The blinged grey dining room set is beautiful. The bedroom sets are a bit over priced via their competitors.

The home dept has about anything you can think of with some items being over priced. The convenience of being within the neighborhood is a PLUS.

Last but NOT LEAST the STAFF is PHENOMENAL.

They also provide layaway which I advise one takes advantage of because it's hard to say when the item you had your eye on for awhile will be restocked once the last one...